Job Profile:

Administrative Operations Specialist 3

Job Family:

Administrative Operations

Time Type:

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Supports and instructs those served by the department with complex queries, applies specialized knowledge of multiple standards, policies and procedures, and maintains accurate and detailed records.

Job Description:

Salary: $55,000 annually

Educational Outreach - Access ASU is hiring a Program Manager to lead the day-to-day operations of the ASU TRIO SSS Programs at ASU Tempe and serve as the team lead for recruitment and career connected programming for ASU TRIO SSS programs.

 

The Program Manager works on a team performing work of considerable difficulty and independence in strategizing, administering, and coordinating programs and services. The ideal candidate must work well in a fast-paced, flexible environment, provide a high level of customer service to both the university and external communities, and make strong contributions both as an individual and as a team player. This position requires evidence of effective time management skills and success in being accountable for specific outcomes.

Essential Duties:

• Use critical thinking to make decisions and/or analyze data.
• Research, develop, implement, and assess programs.
• Work collaboratively across various departments and campuses within the University

• Supervises the activities of assigned staff.
• Directs the recruitment of participants across all TRIO SSS programs.
• Day-to-day oversight of the three Tempe SSS program operations.
• Provides goal setting and program evaluation and supports data collection for appropriate reports to the designated supervisor. 
• Leverages institutional resources and efforts to enhance the TRIO student experience.
• Ensures effective and efficient use of personnel and resources in the administration of program activities.
• Supervises performance and development of program staff.
• Participates in outreach opportunities to educate community members about TRIO Programs.
• Attends professional development opportunities to enhance program success.
• Serves on University wide committees that enhance the TRIO student experience.

DAYS AND SCHEDULE: Monday-Friday 8:00AM-5:00PM, to include some evenings and weekends.

Desired Qualifications:

• Evidence of a Master's degree.
• Experience in managing and supervising staff.
• Experience with program development.
• Experience working with students in higher education.
• Experience in TRIO or other federal grant programs.
• Microsoft Office applications (i.e., Word, Excel, Outlook) and databases. 

Working Environment:

• Position is in-person, primarily at ASU Tempe; however, incumbent will regularly be required to travel to off campus events, other ASU campuses to perform work.
• Use computers effectively - including inputting, reviewing, and retrieving information, extended periods of viewing screen, using mouse and keyboard, and sitting.
• Sit or stand for duration of shift, climb stairs, or walk moderate distances to perform work.
• Move up to 15 pounds.

Department Statement:

Educational Outreach and Student Services (EOSS) is committed to enrolling all qualified students at Arizona State University and assisting them in their academic success. EOSS provides a broad range of services and support to students and prospective students ranging from outreach efforts with K-12 schools, orientation programs for new freshman, bridge programs to assist the transition to a university environment, and a wide variety of services, programs and activities for enrolled students. EOSS has direct responsibility for multiple departments across four campuses, some of which include the Dean of Students, University Housing, Health Services, Counseling Services, Disability Resources, the Memorial Union, TRIO programs, Sun Devil Fitness, Student Government, Student Media, Career Services, Access ASU and others.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

Grant Funded

 

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.