This role requires to be onsite in a hybrid model in our San Jose, CA office.

Meet the Team

Cisco Cloud Control gives IT teams one place to work across networking, security, compute, observability, and collaboration, including AI-assisted tasks.

Its shared services cover identity, tenancy, access, assets, topology, telemetry, search, navigation, audit, and actions used by AI Canvas, the AI Assistant, and Cloud Control Studio.

The integrations team connects Cisco products to these services while keeping the features customers rely on.

Work with product, engineering, design, security, and identity teams across Cisco. Help make cross-domain operations simpler for customers!

Your Impact

Own how Cisco products integrate with Cloud Control, while the product teams own their products and platform teams own their services; set portfolio plans, owners, dependencies, sequence, and launch dates.

Define integration tiers, what each tier includes, and shared requirements for identity, entitlements, navigation, telemetry, AI context, and user experience; resolve exceptions that would make products inconsistent.

Build a self-service path with contracts, APIs, sample integrations, sandboxes, validation tools, and a checklist so product teams can launch without routine one-to-one support.

Write requirements and acceptance criteria; prioritize work with engineering, design, and Cisco Unified Identity; represent product and platform teams in planning across Cisco business units and time zones; align security, legal, privacy, support, and go-to-market partners.

Track integration time, self-service adoption, defects, and downstream use; in year one, assign an owner, plan, and tier to each current integration, make the checklist standard, get most new integrations to production without hands-on help, and reduce time to launch.

Minimum Qualifications

• Bachelors + 8 years of related experience, or Masters + 6 years of related experience, or PhD + 3 years of related experience
• Owned a platform, developer platform, or internal service used by at least two product teams, including roadmap and launch decisions.
• Experience delivering an integration from planning through production with at least two product teams, documenting requirements, dependencies, and acceptance criteria.
• Released a self-service capability with a documented API or integration contract, onboarding instructions, and validation tools.
• Managed a software-as-a-service or cloud product with multi-tenancy, identity and access controls, entitlements, and cloud operations.
• Produced a decision brief of one page or less that records options, a decision, an owner, and next steps for executive and engineering stakeholders.

Preferred Qualifications

• Shipped a product capability using artificial intelligence or machine learning, with knowledge of identity and tool-access needs for agentic workflows.
• Worked on a platform consolidation or migration that moved products onto shared identity, navigation, or data services.
• Worked in networking, security, or observability products, or shipped cloud products across regions with data-residency requirements.
• Worked with engineers on micro-frontend architectures, API gateways, or shared user experience components.
• Built or operated a partner or developer program with certification, integration tiers, or self-service onboarding.

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Message to applicants applying to work in the U.S. and/or Canada:

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.