Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Product Management Manager

Product Manager, Business Intelligence Solutions
Overview

Mastercard’s Business Intelligence and Insights solutions help customers turn data into actionable insights that drive better business decisions and measurable outcomes. As a Product Manager, you will support the development, delivery, and growth of innovative analytics and insight-driven products. Working closely with cross-functional teams across Product, Technology, Data Science, Commercialization, and Client Services, you will help identify customer needs, define product capabilities, and bring new solutions and enhancements to market. This role sits within Mastercard’s Services organization and contributes to delivering products that create value for customers and support business growth.

Role
In this position, you will:
Support the end-to-end product lifecycle, from discovery and requirements gathering through launch and ongoing optimization.
Partner with engineering, design, data science, and business teams to deliver product enhancements and new capabilities.
Conduct market, customer, and competitive research to identify opportunities for product innovation and growth.
Translate customer needs and business objectives into product requirements, user stories, and roadmap inputs.
Monitor product performance, customer feedback, and adoption metrics to identify improvement opportunities.
Develop product documentation, training materials, sales enablement content, and stakeholder communications.
Support go-to-market activities and collaborate with commercialization teams to drive customer adoption and growth.
Coordinate across global teams to support the successful execution of strategic product initiatives.

All About You
Experience in product management, business analysis, consulting, analytics, financial services, or a related field.
Strong analytical and problem-solving skills with the ability to leverage data and insights to support decision-making.
Ability to gather and translate customer and business requirements into actionable product recommendations.
Experience working with cross-functional teams in a fast-paced, matrixed environment.
Strong written, verbal, and presentation skills.
Self-motivated, highly organized, and able to manage multiple priorities simultaneously.
Customer-centric mindset with a passion for building products that solve real business problems.
Experience with analytics, data products, business intelligence, or insight-driven solutions is a plus.
Fluent English required; additional languages are a plus.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Where applicable, additional information for positions located in Europe, including benefits, variable pay, and other disclosures, is available at https://careers.mastercard.com/us/en/disclosures. Candidates should review this information as part of the application process.

Pay Ranges

Rome, Italy: €68,000 - €101,000 EUR