Product Line Officer, Commercial Insurance - AIG Programs & Glatfelter Insurance

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Product Line Officer, Commercial Insurance to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Underwriting

Glatfelter Insurance Group is an all lines, full-service insurance broker that markets property, casualty, life, accident and health insurance products and risk management services on both a retail and wholesale / specialty basis throughout the country.  Glatfelter Insurance Group offers specialty programs for emergency service organizations, home healthcare agencies, senior living organizations, religious organizations, car wash businesses, municipalities, K-12 public and private schools, independent school bus contractors and water-related entities.

American International Group, Inc.  completed its acquisition of Glatfelter Insurance Group in November 2018.  As part of AIG, Glatfelter brings a high-quality specialty programs business, a demonstrated track record of strong underwriting results and proprietary program management technology that is expected to accelerate the strategic positioning of AIG’s General Insurance business.

How you will create an impact

• Actively manages the following commercial insurance product lines:  General Liability (including Farm); Automobile (including trucking); Garage; Directors and Officers; Employment Practices Liability; Professional Liability; Umbrella.
• Portfolio analysis and management; develops and implements strategies to maximize penetration of a single insurance product line, compliance with filings in terms of products, loss costs; technical price adequacy.
• Technical expert approving all PA Underwriting Authorities, proprietary and manuscript form requests (which may include providing suggested wording), as well as form approval management on admitted business.
• Serves as the technical expert for referrals and exercises authority with regards to underwriting issues, underwriting guidelines (Qwiknotes) for the product line managed.   
• Provides technical support to PM's, PLM’s and Product Development team on new and existing business portfolios.
• Manages product line objectives to annual goals, makes decision in response to market conditions and provides product specific training.  This position is accountable for overall performance of the product line.
• Evaluates work of staff, as well as make recommendations regarding pay, performance management to other staff dedicated to the product line.
• Role expanding to include quarterly reporting on results (month of; and YTD) by line in terms of premium, renewal retention, aggregate rate achieved vs. needed; new large losses; adverse loss development; profit improvement strategies; manage adverse trends; ISO loss cost management tactics; product management update.
• Manages large claims, including internal inquiries to new losses, coordinating the division response to AIG senior claims team. 
• Coverall NexGen Transition – liaison for their respective product lines.
• Provide technical support to Program Managers
• Reinforce natural catastrophe risk management initiative:
• Verify compliance with newly released guidelines
• Suggest additional topics or actions that will further insulate GIG from an outsized loss
• Create new tools and strategies to manage risk aggregations and AAL’s at a program and risk type level.
• Act as a product line expert on existing business, inclusive of identifying actions to further de-risk the portfolio
• Provide guidance on form and coverage revisions during triennial program reviews
• Provide insight on forms options currently available at AIG
• Suggest new coverage options to further enhance existing product offerings
• Provide insight on rating options currently in use at AIG 
• Establish enhanced underwriting best practices and guidelines across all programs, inclusive of working with CUO

What you'll need to succeed

• Casualty underwriting/underwriting management experience.
• Strong understanding of Admitted/Non-Admitted business requirements.
• Supervisory experience.
• Programs experience preferred.
• Knowledge of ISOnet; existing relationships with ISO preferred
• Ability to travel 20%

Ready to take your career to the next level? We would love to hear from you.

For positions based in Boston the base salary range for this position is $130,000-$190,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan.  For positions based in New York the base salary range for this position is $130,000-$190,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. For positions based in New Jersey the base salary range for this position is $130,000-$190,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. Your actual compensation will be dependent on your skills, experience, and qualifications.  If your compensation expectations are above the posted range, we still encourage you to apply- your unique background matters to us. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].