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TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Summary

This role will lead all technology related areas of the Notify Now product group within GTS – Digital and AI Servicing. This role provides technical leadership and delivery expertise to manage a wide range of high throughput mission critical customer facing assets including Unified Messaging Platform, Messaging Back Office, and Valet API.

In addition, this role leads the development of technical solutions that adhere to enterprise architectural and technology delivery principles.  Provides deep technical leadership and development experience in end to end execution of product team solutions. Partners with business, project management and technology groups to effectively communicate technology decisions and drive business results, ensuring alignment with the organization's Target Operating Model (TOM), technology roadmap and approach, and enterprise architecture/ technologies.

Customer

• The platforms in Notify Now operate at scale, and operating them aligned to stable and secure is essential. The successful candidate will demonstrate knowledge and experience with distributed systems, event streaming, a wide variety of platforms on Azure and VMC2, and knowledge of monitoring tools.
• Work closely with partners and stakeholders to ensure technical solutions meet technical direction, requirements, budget, scalability and architectural goals, ensuring all risks and impacts are considered
• Leverage deep technology expertise to support in the creation and delivery of end-to-end technical solutions and help to support driving business outcomes
• Participate in business planning discussions and define the technology delivery approach, and leverage synergies across the various teams and applications
• Monitor and manage incident escalation process; work with project managers and business partners as needed to efficiently and effectively resolve
• Work with partners across Technology and apply deep understanding of relevant business needs to identify and leverage synergies across the various areas and projects

Shareholder

• Anticipate internal/external business and regulatory issues; recommends process/product/organizational improvements
• Manage resource requirements and assignment, ensuring project milestones are met and monitoring to keep projects on schedule and within budget
• Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team

• Provide thought leadership and/ or industry knowledge for quality engineering best practices and participate in knowledge transfer within the team and business unit; may take on the role of Chapter Lead as applicable
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Work collaboratively with the team and leadership to proactively identify and resolve issues related to product quality
• Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.

Breadth & Depth

• Lead Technical solutions at the Product Group level
• Deep expertise and knowledge of specific domain or broad range of experience in technology domains, including understanding of in-house and third-party architecture integration
• Advanced and highly specialized knowledge of TD applications, systems, networks, innovation, design activities, best practices, business / organization, Bank standards, regulatory and compliance standards, and may fulfill a governance role
• Expert technical skills and a strong understanding of the team's product; technology and issues
• Provides leadership and guidance to several teams across the enterprise and solves cross-department issues
• Participates in the development of business strategies
• Ensures solutions are consistent with organizational objectives
• Utilize subject matter expertise to introduce new technologies, or new versions of existing technologies, into the organization
• Generally, reports to an executive

Experience and/or Education

• Experience with high volume streaming/kafka, Java, Oracle/DB platforms
• Experience with messaging technologies including Push Notifications, SMS/RCS, Email
• Undergraduate degree or Technical Certificate
• Graduate degree preferred
• 10+ years of development and technology delivery experience with Agile Delivery Experience preferred

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):