We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

CVS Health has an exciting opportunity for a Patient Service Representative (PSR) at CVS Specialty Services, a Careplus pharmacy located in Portland, ME. Our location specializes in autoimmune diseases (such as rheumatology, gastroenterology, dermatology, etc), hepatitis, HIV, oncology, and organ transplant.

As the PSR, you will work under the direction of the Team Lead and Technician Supervisor to coordinate the needs of patients taking complex medications related to their specialty medical condition, disease or illness. You will work proactively with our patients, provider offices and clients via the telephone and directly onsite to compassionately and efficiently coordinate medication shipments, medication adherence services, provider support, and overall customer service for specialty medications. In addition, you will have a thorough knowledge of specialty operations to ensure that our patients are maximizing the integrated pharmacy services provided by CVS Specialty Services. 

We're open from 8:00am - 6:00pm Monday through Friday. You will be asked to work on site 40 hours/ full time within these hours.

We offer a comprehensive benefits package which includes medical, dental, vision insurance as well as a wide-ranging list of supplemental benefits and discount programs. In addition to sixteen paid days off for employees, we also offer ten paid holidays.

Required Qualifications
Active Pharmacy Technician License in the state of ME

Preferred Qualifications
- Pharmacy Experience
- Experience in a customer service role

Education

High School Diploma or Equivalent

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $28.46

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 12/14/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.