À propos de ce poste Pharmacy Technician - Medication History Specialist chez Mass General Brigham
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
SummaryUnder the direction of a staff pharmacist and/or pharmacy leadership team, the Certified Pharmacy Technician III performs advanced technical and operational duties to support safe, timely pharmacy services and medication distribution in compliance with departmental procedures and applicable state and federal regulations. The technician prepares, packages, labels, and distributes medications and supplies; supports inventory control and storage standards; documents work in pharmacy information systems; completes quality/safety checks (including storage audits) and escalates discrepancies; and handles controlled substances per policy. The role also monitors daily operations for process compliance and supports onboarding and technical training, including site-specific documentation and competency tracking.
Required Certification
Board Certified Pharmacy Technician from a nationally approved technician certification board (PTCB CPhT or NHA ExCPT) required.
Does this position require Patient Care?
No.
Essential Functions
Support safe and efficient pharmacy operations under the direction of a pharmacist or pharmacy leadership while following organizational policies and applicable laws and regulations.
Prepare, fill, label, package, repackage, compound, and dispense medications and healthcare products for pharmacist verification, including sterile preparations when assigned and qualified.
Manage medication inventory and distribution, including receiving, storage, replenishment, delivery, returns, recalls, handling expired products, and accountability for controlled or investigational medications.
Operate pharmacy technology and equipment, including automated dispensing cabinets, robotics, software, information systems, and cleanroom or compounding equipment.
Follow medication safety, cleanroom, environmental monitoring, documentation, quality assurance, competency, and regulatory compliance requirements applicable to the assigned practice area.
Communicate with patients, caregivers, pharmacists, providers, nurses, insurers, and pharmacies to gather information, reconcile medications, resolve access barriers, and coordinate continuity of care.
Conduct audits, transaction monitoring, reconciliation, data analysis, and discrepancy investigations, including controlled-substance diversion prevention activities when applicable.
Support operational improvement by organizing workflow, preparing reports, identifying corrective actions, and assisting with staff training, onboarding, and competency assessments.
Perform other technical, administrative, and pharmacy support duties as assigned.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Pharmacy Technician License – Massachusetts required
Board Certified Pharmacy Technician from a nationally approved technician certification board (PTCB CPhT or NHA ExCPT) required
Experience
Experience as a pharmacy technician, preferably in a healthcare or retail pharmacy setting 2-3 years required
Knowledge, Skills and Abilities
- Assessment-based certificate, if appropriate for the role.
- Understand HIPAA privacy rules and will use discretion when handling patient-related information.
- Ability to read, interpret, and follow verbal and written instructions associated with assigned responsibilities.
- Ability to adhere to safety requirements for handling non-hazardous and hazardous medications in accordance with organizational policies and regulatory requirements.
- Proficient with math calculations associated with assigned responsibilities.
- Ability to work collaboratively in a team environment.
- Ability to distinguish routine functions from those requiring a pharmacist's professional judgment.
- Ability to work with sustained attention and care on routine, repetitive tasks.
- Knowledge and ability to handle controlled substances in accordance with state regulations.
- Multitask and prioritize tasks under time constraints. Organize and maintain efficient work areas.
- Command of area-specific technology, including, but not limited to , robotics, automation, software, equipment, and information systems.
- Knowledge of aseptic technique and proper cleanroom practices for roles performing sterile compounding (if applicable).
- Problem-solving/troubleshooting of area-specific technology, including, but not limited to, robotics, automation, software, equipment, and information systems.
- Consistently demonstrate initiative and self-motivation to complete work with minimal supervision.
- Ability to precept, coach, and provide constructive feedback to junior technicians and trainees.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$23.93 - $33.37/Hourly
Grade
5
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
