Position Summary    

The Payments Compliance Analyst plays a critical role in ensuring accurate, timely, and compliant processing of payments and related financial activities. This position requires strong attention to detail, diligence towards risk mitigation, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment.

The purpose of this position is to evaluate fraud concerns and collect the appropriate documentation to clear false positive exceptions and mitigate risk. This position also works heavily with individual transactions and corresponds regularly with bank contacts. Aptitude for reconciliation and reporting is also crucial to be successful in this role.

Location: This position is either hybrid out of our Denver, CO office or a fully remote position from within the Continental United States. 

If the candidate selected lives within a 20-mile radius of our downtown Denver office, they will be classified as a hybrid employee, and beginning September 8, 2026, working one day per week in the office is expected. Beginning February 1, 2027, two days per week in the office will be expected. If the candidate selected lives outside a 20-mile radius of the Denver office, they will be classified as a fully remote employee, and in-person onsite visits to the Denver headquarters will be required on average three times per year.

Compensation: The salary range for this position is between $65k and $75k, depending on experience level.

Primary Responsibilities    

• Interact with security holders via email and phone to resolve user/account validation flags
• Diligently evaluate exception materials to resolve user/account validation flags and fraud concerns
• Prepare and send reports to bank partners for security holders who choose to split payments while completing Clearinghouse
• Complete daily bank reconciliation reports and identify remedies for exception items
• Prepare monthly internal account reconciliation reports and complete the fee sweeping process for wire and check fees charged during the previous month
• Act as the point of contact between internal and external customers and banking partners for questions related to delayed outgoing and incoming funds
• Work with internal teams to process transfers of interest in a timely manner
• Take ownership of individual transactions and act as the go-to for questions from security holders and co-workers alike
• Identify and implement process improvements to enhance the customer experience, reduce operational risk, and improve efficiency
• Maintain and support a flexible schedule based on the speed of the deal and the needs of the client, which may include evening or weekend hours where needed

 Required Qualifications & Skills  

•  Bachelor’s Degree preferred, or 2-5 years of related business experience in operations or production services, preferably in the financial services industry
•  Knowledge of handling discrepancies and resolving variances related to bank reconciliation items
• Clear communication with internal teams and external stakeholders
• Excellent interpersonal and presentation skills
• Self-motivated, self-starter with the ability to work independently or as part of a team
• Strong attention to detail
• Proficient with Microsoft Office Products (Project, Excel, Word, PowerPoint)
• Strong project management, detail-oriented, discretion, and excellent communication skills will be essential in this role, as interaction with sophisticated investors and handling of PII will be on-going
• Should be able to work in a fast-paced environment and be able to handle multiple transactions at once

Desired Characteristics    

• Positive attitude
• Collaborative
• Operates with the highest integrity
• Ability to prioritize and multitask
• Understanding of ACH, SWIFT, FX payments, and anti-money laundering (AML) protocols
• High level of accuracy in reviewing transactions and identifying errors
• Intermediate to advanced knowledge of Excel, including formulas and pivot tables
• Familiarity with bank compliance processes

Physical Requirements/Special Demands   

• Must be available to work a non-traditional work-week, including occasional nights/weekends.

** We are unable to sponsor or take over sponsorship of employment visas. Candidates must be legally authorized to work in the United States without the need for current or future visa sponsorship to move forward in the hiring process. **

Fraud & spam screening. We use tools in our applicant tracking system to help detect potentially fraudulent or spam applications. These tools analyze limited technical and contact information (such as IP address, device/browser signals, and email/phone characteristics) to flag patterns that may indicate automated, inauthentic, or suspicious activity. Flags are used to prioritize human review and do not, by themselves, determine hiring outcomes. Learn more in our Privacy Policy.

If you apply for a role with us, we may collect and process recruiting-related information through our applicant tracking system, including your resume/CV, work history, education, references, communications, and recruiting-related metadata. For US candidates, we may also use tools within our applicant tracking system to help detect potentially fraudulent or spam applications by analyzing limited technical and contact information (such as IP address, device/browser signals, and email/phone characteristics) to flag suspicious patterns for human review. US candidates at certain stages of the recruiting process may be required to complete identity verification through CLEAR. In that process, candidates provide information directly to CLEAR, including biometric data, such a facial and iris scans, as well as government-issued identification. CLEAR acts as an independent controller for the information it collects during verification. We receive only limited identity verification results/status and certain cross-reference fields (such as name, email, phone number, and IP address) within our applicant tracking system, and we do not receive or store government ID images, images, or biometric data from CLEAR. For information on how CLEAR collects, retains, and destroys biometric data, please visit: https://www.clearme.com/clear1-credential-policy-crp

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without advanced notice.   

With respect to its programs, services, activities, and employment practices, SRS Acquiom Inc. assesses qualified individuals without regard to their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), age, national origin, disability, veteran status, genetic information, or other protected status.  Requests for reasonable accommodation or the provision of auxiliary aids should be directed to Human Resources.