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Operations & Policy Analyst 1 (Operations & Policy Analyst 1)

The primary purpose of the Operations Analyst is to identify, recommend, and implement operational activities to improve the overall efficiency and effectiveness of the recruiting and offboarding functions in the Office of Business Operations. The Operations Analyst provides operational support for the Office of Business Operations and within Health Policy & Analytics, as assigned, and ensures that the recruitment, onboarding, and offboarding functions are effective for the division. Using independent decision making, this position implements and coordinates administrative initiatives and directives. This position is authorized to make decisions in the routing of assignments, movement of information and initiating follow up when deadlines need to be met or when quick response is needed.

What We Are Looking For

Minimum Qualifications: These qualifications must be reflected in your application for consideration.

A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills;

OR

Any combination of experience or education equivalent to three years technical-level experience that typically supports the knowledge and skill requirements listed for the classification.

Desired Attributes: The following are desired attributes that we have identified as key to success for this role at OHA. These are the candidate attributes we are searching for. If you possess the following candidate attributes, please let us know in your application.

• Experience interacting with and providing professional and helpful feedback to all levels of management. Excellent organization and task management skills.
• Experience providing exceptional customer service. Proficiency in MS Office-especially Outlook, Word, Excel, as well as Smartsheet and Adobe. Understand the implications of new information for both current and future problem-solving and decision-making.
• Skill in monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
• Excellent at developing constructive and cooperative working relationships with others, and maintaining them over time. Ability to encourage and build trust, respect and cooperation among team members.
• Experience with translating what information means and how it can be used.
• Ability to establish long-range objectives and specify the strategies and actions to achieve them. Identifies complex problems and reviews related information to develop and evaluate options and implement solutions. Experience using teleconference, webinar, and other communication software or technology. Ability to learn new software and technology quickly.
• Ability to write clearly, effectively, and proficiently. Skill in developing various documents including procedures, formal letters, emails, and reports. Consistent transportation to get to the state office building for any appointments.

Application Guidance

Your candidate profile and application are your opportunity to showcase your skills and interest in this role. Submissions will be reviewed for clarity, consistency, and communication skills, and for alignment with the guidance provided in the below:

Submission Requirements:

• Resume – Attach your current resume that clearly outlines your learned and professional (including volunteer) experience, education, and work experience relevant to this position.
• Cover Letter – A cover letter is required and will be reviewed as part of the selection process. Please submit your cover letter in PDF format and limit it to no more than two (2) pages. In your cover letter, provide specific examples demonstrating how your education, experience, knowledge, and skills align with the desired attributes for this position. Applications submitted without a cover letter or with a cover letter exceeding two (2) pages will not be considered. 
• Supplemental Questions – Answer all supplemental questions completely and accurately.
• Final Check! – Before submitting, confirm that all required materials are included, and your Workday Job History is current. The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the Equal Pay Analysis Webpage for more information.

How to Apply:

• External Candidates:  Visit the State of Oregon job opportunities webpage or click the “Apply” tab above to submit your application, following all submission requirements.
• Internal Candidates: Current State of Oregon employees must apply through their employee Workday login, following all submission requirements.

After You Apply:

• Complete any pending tasks in Workday under “My Applications” prior to the application deadline.
• Check your email (including junk folder) and Workday inbox regularly for updates on your application.

Reminders:

• Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. To protect your information and ensure correct processing, please follow the instructions for submitting your Veterans’ Preference documentation.
• Please download and save a copy of this job announcement and linked position description, as it is not available after the application deadline.

About the Team & Benefits of Joining

We offer a workplace that balances productivity with enjoyment; promotes an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with a team of smart, experienced and passionate people.

If you are seeking work that is meaningful and changes lives, the Oregon Health Authority may be the place for you. We also offer a competitive benefits package including:

• Excellent, low-cost medical, vision, and dental coverage for you and your family.
• Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare.
• Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month.
• Potential eligibility for the Public Service Loan Forgiveness Program.
• Retirement security through Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
• Training and development opportunities to grow your career with the State of Oregon.

Additional Details

• This position will require 4-6 days a month in the office
• Employment is contingent upon a criminal records check and a driving records check (if applicable) that meets OHA criteria at the time of hire and throughout employment.
• The salary listed is the non-PERS qualifying range. If the successful candidate qualifies for PERS, the salary range will increase by 6.95%. For more information, see the Classification and Compensation page.
• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an education institution during the application process.
• This position does not provide visa sponsorship. Within three days of hire, you will be required to complete I-9 documentation and confirm authorization to work in the United States. OHA will use E-Verify to verify work authorization. If your employment eligibility depends on sponsorship now or in the future, you will not meet the requirements for this position.
• Each application is reviewed by the hiring team as part of the standard process. The hiring team will not use Artificial Intelligence (AI) to review applications.
• We evaluate candidates based on their own skills and experience. Unless explicitly approved, outside resources including Artificial Intelligence (AI) tools are not permitted during assessments or interviews. Use of unauthorized resources will disqualify a candidate from further consideration.

Contact Information
Recruiter: Tracy Blach
Email: [email protected]

Phone (text friendly): 503-509-5513

Reasonable Accommodation Requests (ADA): OHA provides reasonable accommodation under the ADA, which may include alternative formats of materials. If you need a reasonable accommodation to apply for this position or participate in the selection process, please contact the recruiter listed above.

Helpful Links & Resources

How to Set Job Alerts | Workday Applicant FAQ | Oregon Health Authority | Facebook | Instagram | LinkedIn | Veterans Resources | What You Need to Know to Get the Job

The Oregon Health Authority is an affirmative action and equal opportunity employer, committed to fair employment practices and pay equity for all employees. We do not discriminate based on protected class – including race, sex, veteran status, disability, age, color, religion, national origin, marital status, or sexual orientation and do not screen applicants based on current or past compensation. Salary is determined through a fair review of your education, experience, and training as it relates to the position.

OHA is an anti-racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon.