Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

At OM Bank, we strive to attract great people who are passionate about coming together for a higher purpose- building something unique and aspirational, always aiming to be the best they can be. We are rooted in our purpose of inspiring and enabling our customers to grow and sustain their prosperity.

The successful incumbent will be responsible for the following:

KEY RESULT AREAS

• Gather information, create business cases and prioritise the projects and enhancements for that which you control; in close conjunction with the development team you will implement these changes.
• Create a functional product roadmap aligned to business strategy with sound and demonstrable commercial rationale
• Manage all requests for change from the business within your product and align these to current enhancements and projects where possible after critical assessment
• Work directly alongside your development teams, driving the product backlog and prioritisation thereof
• Clearly communicate progress and goals with stakeholders and management
• Projects and enhancements should be cased with respect to key metrics related to this product where possible based on data, and where data is unavailable creative means should be found to demonstrate the reasonability of assumptions
• The success or failure of an enhancement or project should be related back to the same key metrics and be relatable to commercial rationale
• Develop artefacts to drive all your work forward, including user stories, requirements documents, use cases, personas, white papers, demos and presentations
• Lead, coach, and inspire product managers and specialists to foster a high-performance culture focused on delivering exceptional outcomes
• Build and maintain strong relationships with key stakeholders including executive leadership, Product Owners, external partners, and relevant regulatory bodies

Minimum Requirements:

• Relevant tertiary qualification and a proved track record of delivery.
• Minimum 7 years' demonstrated experience in the telecommunications industry, with direct responsibility for Telco products, services, customer journeys, and/or operational management.
• Exposure to or experience in developing business models for changes
• An executor who has demonstrable success in a product ownership role, where you have needed to understand commercial goals, think strategically and balance the need for a great solution with that of the current need state.
• Proven track record of a role where you live and breathe customer experience, the end-to-end journey, UX and UI
• Track record of delivering complex projects with agile development teams, (with a firm personal belief and business strategy of MVP and test, iterate, test, iterate)
• Knowledge of Kanban/Lean desirable
• Knowledge and experience in using tracking and collaboration tools such as Jira, Miro and TFS
• Knowledge and experience with typically used Agile techniques such as User Story mapping, ATDD, TDD,
• Knowledge of agile methodology and frameworks like Scrum, Kanban, Scaled Agile (SAFe)
• Commitment to deliver the agreed work through the team and relevant stakeholders
• Understand the value of team metrics and ask them to be tracked to drive team performance
• Stakeholder Management, Negotiation & Communication Skills
• Clarity on delivering clear, prioritised stories with acceptance criteria. Aligning these to Features

 

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Skills

Adaptive Thinking, Agile Project Management, Change Management, Executing Plans, Managing Stakeholder Expectations, Policies & Procedures, Policy Development, Product Development Management, Project Communications Management, Project Life Cycle Management, Project Performance Management (PM), Project Quality Assurance, Project Scope Management

Competencies

Action Oriented

Balances Stakeholders

Business Insight

Cultivates Innovation

Decision Quality

Develops Talent

Drives Engagement

Drives Results

Education

NQF Level 9 – Masters

Closing Date

21 September 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!