Inside the Role

The Offline Supervisor is responsible for the strategy and daily operation of the second-shift Offline Repair area. This position leads the safe and efficient diagnosis, repair, verification, and release of units requiring work outside the normal production process.

The successful candidate will manage staffing and repair priorities, coordinate cross-functional support, develop employees, and drive improvements in safety, quality, repair time, workflow, and delivery performance.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Position offers a starting salary range of $95,000 - $121,000 USD 

Pay offered dependent on knowledge, skills, and experience. 

Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.

What You Drive at DTNA

• Lead second-shift Offline operations, including safety, staffing, work assignments, repair priorities, quality, productivity, and shift performance.
• Manage units through diagnosis, repair, inspection, verification, documentation, and release while ensuring work meets approved quality standards and technical requirements.
• Coordinate with Production, Quality, Engineering, Materials, Maintenance, Logistics, and other support functions to resolve technical issues, parts shortages, and other barriers to completion.
• Monitor repair progress and adjust resources and priorities based on production needs, unit status, parts availability, and delivery requirements.
• Provide clear shift communication through start-up meetings, performance updates, issue escalation, repair tracking, and effective handoffs between shifts.
• Analyze recurring defects, repair delays, and workflow constraints to support corrective actions and improve repair time, throughput, first-time quality, and work-in-process.
• Coach and develop employees through performance feedback, accountability, problem-solving, cross-training, and consistent application of company policies and standard work.
• Maintain an organized and professional work environment by ensuring the proper use of tools, equipment, documentation, visual management, workplace organization, and safety requirements.

Knowledge You Should Bring

• BS/BA and 4+ years of relevant experience OR 6+ years relevant experience leading teams of people in a high volume manufacturing or logistics setting in lieu of a degree.
• Previous leadership experience in manufacturing, production, repair, maintenance, quality, or a related operational environment.
• Demonstrated ability to lead employees, manage changing priorities, solve problems, and coordinate work across multiple departments.
• Working knowledge of manufacturing safety, product quality, standard work, production processes, and technical documentation.
• Strong communication, organization, coaching, and decision-making skills.
• Basic proficiency with Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.
• Ability to work second shift and support overtime or schedule changes based on business requirements.

Exceptional Candidates Might Have

• Associate or bachelor’s degree in Business, Manufacturing, Engineering, Operations Management, or a related field.
• Four or more years of manufacturing leadership experience.
• Experience leading an offline repair, production repair, rework, quality containment, or vehicle diagnostic operation.
• Knowledge of commercial vehicle or heavy-equipment manufacturing and mechanical, electrical, air, hydraulic, or chassis systems.
• Experience with Lean manufacturing, 5S, standard work, root-cause analysis, corrective action, visual management, and continuous improvement.
• Experience using operational data, repair-tracking systems, and employee skill development to improve team performance.

#LI-TN1 #LI-Onsite

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Gaffney, SC US. Relocation assistance is not available for this position.

Schedule Type:

Onsite

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• This position is not open for Visa sponsorship or to existing Visa holders
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.