The Role..

The Office Manager runs the day-to-day operations of the Finance Shared Services Centre, ensuring a well supported workplace for a multi-functional finance team. They own facilities, vendor and budget management, on-site IT/office coordination, and workplace services that keep teams productive and compliant.

Key Responsibilities..

• Own office operations: facilities, reception, H&S etc. 
• Manage vendor relationships and contracts (cleaning, security, catering, maintenance) 
• Coordinate with IT for end-user setup (desks, peripherals, meeting rooms, asset tracking) and incident triage. 
• Run workplace services: mail/shipments, travel coordination, room bookings, events, and visitor management. 
• Maintain H&S compliance (risk assessments, fire wardens, first aiders, drills etc.) 
• Support people operations: onboarding/offboarding logistics, inductions, seating charts, equipment returns. 
• Champion culture and engagement: site communications, celebrations, town halls, and wellbeing initiatives. 
• Strong coordination across IT, HR/People, Security, and Finance stakeholders. 
• Ensure security protocols for visitors, deliveries, and on-site records. 
• Coordinate audits/inspections related to facilities, H&S, or vendor compliance; close actions promptly. 
• Drive continuous improvement and small automations (room/desk booking tools, forms, checklists). 
• Act as primary on-site point of contact for Finance leadership and shared services managers. 
• Any additional duties as assigned by management

What We Are Looking For..

• 3-5+ years in office/operations management, preferably in a shared services or finance environment. 
• Hands-on facilities/vendor management and H&S compliance experience. 
• Excellent written and verbal communication; confident managing suppliers and senior stakeholders. 
• Highly organised, with strong prioritisation and follow-through. 
• Service-oriented mindset with a continuous improvement approach. 
• Ability to lead by influence and support a positive, inclusive workplace culture.