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The Position

Medical Copy Quality Assurance Specialist

Roche India - Roche Services & Solutions

Hyderabad

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.

That’s what makes us Roche.

Roche is a stable and innovative biotechnological company offering exceptional career paths and great benefits for fresh graduates and outstanding professionals. We are continuously expanding, looking for new talents to join our transforming Roche Services & Solutions Center. We offer a flexible working framework (2 office days/week on average).

The Global Digital Hub growing business line within Roche Services & Solutions Center. Our main purpose is to strengthen the digital capabilities of Roche globally by supporting central initiatives with Social Media Management, Brand Support, Digital Publishing Services, Marketing Automation, Content Creation, and Creative Design.

Position Summary

As a Medical Copy Quality Assurance Specialist in the growing medical copy and content team within Roche Services & Solutions, you will play a crucial role in reviewing and editing various forms of content, such as articles, blog posts, social media posts, website content, and promotional materials related to medical and healthcare topics. This specialized team focuses on generating commercial content intended for various digital formats (emails, videos, banners, infographics, websites, etc.). Their work plays a crucial role in supporting the communication strategies developed by Roche's global and local business teams.

Your Opportunity:

We are seeking a meticulous and detail-oriented Medical Copy Quality Assurance (QA) Specialist to ensure the accuracy, consistency, and compliance of digital medical / scientific materials designed for the US market. The primary responsibility of this role is to conduct comprehensive quality checks (QC) for various digital materials such as emails, banners, and advertisements, with a focus on medical and scientific accuracy. This position demands a keen eye for detail and the ability to collaborate with cross-functional teams to maintain the highest standard of quality.

Day-to-Day Role Description:

• Review and QC of Medical/Scientific Digital Materials:
  • Examine emails, banners, ads, and other digital assets, checking:
    • Foundational quality and fit to brief
    • Language use, style, spelling, grammar, formatting, etc.
    • Scientific and medical accuracy
    • Consistency with brand guidelines and technical specifications
• Collaborate with Teams:
  • Work closely with writers, designers, and project managers to address feedback and implement revisions.
  • Provide constructive feedback to enhance the accuracy and quality of deliverables.
• Maintain Documentation:
  • Keep thorough records of QC findings and suggestions.
  • Track revisions and document outcomes for continuous improvement.

Step-by-Step Checklist for Medical/Scientific QC of Digital Materials:

• Check the Accuracy of Content:
  • Verify that all scientific and medical claims are evidence-based and supported by reliable sources.
  • Confirm that the content aligns with current medical guidelines and applicable regulatory standards.
• Conduct a Thorough Language Check:
  • Review for grammar, punctuation, and spelling errors.
  • Ensure clarity, conciseness, and readability, tailoring the language to the target audience.
• Verify Consistency:
  • Confirm that terminology, branding, and tone are consistent throughout the material.
  • Ensure completeness of all text elements, e.g., footnotes, references, abbreviations, special formatting, etc.
  • Cross-check for any conflicting information.
  • Check for copy formatting/layout issues.
• Validate Visual Elements:
  • Review images, charts, or graphics for scientific accuracy and appropriate usage.
  • Ensure visual elements enhance the overall message without introducing errors.
• Check Compliance:
  • Ensure compliance with US regulations, industry standards, and client-specific guidelines.
  • Flag any material that requires further legal or medical review.
• Perform Final Review:
  • Reassess the material after all changes have been implemented.
  • Give final approval, ensuring it is error-free and ready for distribution.

Who You Are

We are looking for knowledgeable individuals who are highly involved and passionate about writing and language!

• 2-3 years of experience in similar position
• Strong medical or science background
• A higher degree in life sciences is highly preferred, but candidates with other relevant experience will also be considered
• Minimum C2 level proficiency in English, with excellent written and verbal communication skills
• Proven experience in quality control processes, particularly in reviewing medical or scientific content
• Collaborative attitude - working effectively across our diverse resources and business stakeholders
• Ability to work within a team and in different time zones
• Excellent attention to detail, consistency, clarity, and scientific rigor
• Customer-service mentality & can-do attitude
• Experience with the standard IT applications, preferably including Google suite
• Continuous improvement and growth mindset
• Ability to work in a fast-paced and changing environment, ability to prioritize tasks

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.