Position Overview

We are seeking an experienced Medical Biller to join a U.S.-based chiropractic practice. The primary focus of this role is medical billing and revenue cycle management, with some light administrative support as needed.

The ideal candidate has strong hands-on experience with medical billing in a chiropractic practice, is highly comfortable working with insurance claims and accounts receivable, and has direct experience using ChiroTouch EMR.

This position requires someone who can work independently, stay organized, follow up consistently, and communicate effectively with a U.S.-based healthcare team.

Key Responsibilities

• Perform insurance verifications and confirm patient benefits and coverage.
• Handle insurance pre-authorizations as required.
• Prepare, submit, and follow up on medical claims.
• Monitor claims status and resolve billing issues or rejected/denied claims.
• Manage accounts receivable (A/R) and follow up on outstanding balances.
• Review accounts for accuracy and identify discrepancies.
• Follow up with insurance companies regarding unpaid or pending claims.
• Maintain accurate billing documentation and patient account information.
• Use ChiroTouch to manage billing-related information and workflows.
• Provide light administrative support related to billing and patient accounts when needed.
• Communicate professionally with the U.S.-based healthcare team.
• Maintain patient confidentiality and comply with HIPAA requirements.

What We’re Looking For

The ideal candidate is an experienced medical billing professional, not simply a general virtual assistant. They should be able to independently manage day-to-day billing responsibilities, understand the insurance and claims process, and work confidently inside ChiroTouch.

ChiroTouch experience is mandatory for this position.

Requirements

Required Qualifications

• 2+ years of hands-on medical billing experience.
• Previous experience working with a chiropractic practice.
• Hands-on experience with ChiroTouch EMR — NON-NEGOTIABLE.
• Strong knowledge of medical billing and claims processes.
• Experience with insurance verification and pre-authorizations.
• Experience managing accounts receivable (A/R).
• Strong understanding of insurance claims follow-up and resolution.
• Excellent English communication skills.
• Strong attention to detail and organizational skills.
• Ability to work independently in a remote environment.
• Comfortable working with a U.S.-based healthcare team.
• Reliable internet connection and professional work-from-home setup.
• Ability to work the required Monday–Friday, 9:00 AM–6:00 PM schedule.

Preferred Qualifications

• Experience working specifically with U.S. chiropractic practices.
• Experience handling denied, rejected, or unpaid claims.
• Experience with insurance follow-up and payment posting.
• Familiarity with chiropractic billing workflows and terminology.
• Experience using Intermedia phone systems.
• Additional healthcare administrative experience.

Core Skills

• Medical Billing
• Claims Processing
• Insurance Verification
• Pre-Authorizations
• Accounts Receivable
• Claims Follow-Up
• Denial/Rejected Claim Resolution
• ChiroTouch
• Chiropractic Practice Experience
• Attention to Detail
• Organization
• Patient Confidentiality
• Remote Work

Benefits

Please note that this is a full-time contractor position (40 hours per week) with open to negotiate, depending on skill set and experience. The schedule is Monday through Friday, 9-6 Pacific Standard Time.