Medical Assistant – Part-Time

Location: Dover, Delaware
Position Type: Part-Time
Department: Rural Health Hub
Reports To: RN Program Manager
FLSA Status: Non-Exempt

About the Role

Impact Life is seeking a compassionate and dependable Part-Time Medical Assistant to join our Rural Health Hub team in Dover, Delaware.

The Medical Assistant supports day-to-day clinical operations and works as part of a multidisciplinary team to help provide timely, efficient, and low-barrier access to healthcare and support services for individuals and families throughout Kent County and surrounding rural communities.

This position supports patient intake, vital signs, medical histories, health screenings, point-of-care testing, scheduling, referrals, medical supply management, and patient follow-up while working closely with the Nurse Practitioner, RN Program Manager, Certified Community Health Worker, and other members of the care team.

Key Responsibilities

• Assist with patient intake and accurately document demographic, health, and visit-related information.
• Obtain and document vital signs and relevant medical histories within the scope of the Medical Assistant role.
• Support health screenings and point-of-care testing as directed.
• Prepare patients, examination areas, equipment, and supplies for healthcare visits and screenings.
• Assist licensed clinical providers with patient flow and routine clinical support.
• Promptly communicate patient concerns or abnormal findings to the appropriate licensed clinical provider.
• Support scheduling of appointments, referrals, specialty care, and follow-up services.
• Conduct patient follow-up as assigned to promote continuity of care.
• Help patients navigate next steps related to appointments and referrals.
• Maintain, organize, and monitor medical and clinical supplies.
• Support infection prevention, equipment readiness, and safe clinical practices.
• Maintain accurate and timely documentation in the Electronic Health Record (EHR).
• Collaborate with clinical, recovery support, and community-based team members.
• Maintain patient confidentiality and comply with applicable privacy requirements.

Requirements

Required Qualifications

• High school diploma or equivalent.
• Completion of a Medical Assistant training or education program.
• Ability to accurately obtain and document vital signs, medical histories, and other patient information within the scope of the role.
• Ability to maintain confidentiality and appropriately handle protected health information.
• Strong communication, organization, customer service, and documentation skills.
• Ability to work effectively as part of a multidisciplinary healthcare team.
• Ability to perform assigned clinical and administrative responsibilities within the scope of the position.

Preferred Qualifications

• Current Medical Assistant certification or credential.
• Previous experience in a medical office, primary care, community health, outpatient, rural health, or other healthcare setting.
• Experience with patient intake, vital signs, health screenings, point-of-care testing, scheduling, referrals, or patient follow-up.
• Experience working with individuals with substance use disorders, behavioral health needs, or barriers to healthcare access.
• Experience using Electronic Health Records (EHR).

What We're Looking For

We're looking for someone who is organized, detail-oriented, compassionate, and comfortable working in a community-based healthcare environment.

The ideal candidate can help create a welcoming and efficient experience for patients while supporting clinical providers and maintaining accurate documentation, confidentiality, and appropriate professional boundaries.

Benefits

Impact Life offers eligible employees a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• 401(k) and Roth 401(k) retirement options
• Paid time off
• 11 paid holidays annually
• Training and professional development opportunities
• Wellness resources