ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE:                                      Pre-Certified Medical Assistant

REPORTS TO POSITION:         Clinic Supervisor or Manager

DEPARTMENT:                         St. Charles Health System

DATE LAST REVIEWED:          January 2026

OUR VISION:                            Creating America’s healthiest community, together

OUR MISSION:                         In the spirit of love and compassion, better health, better care, better value

OUR VALUES:                          Accountability, Caring and Teamwork

DEPARTMENT SUMMARY: The Pre-Certified Medical Assistant position is assimilated throughout St. Charles Health System, encompassing practices in three Central Oregon counties and numerous specialties, including family care, internal medicine, obstetrics and gynecology, pediatrics, immediate/urgent care, cardiology, pulmonology, rheumatology, general surgery, cancer care, behavioral health, orthopedics, neurosurgery, physiatry, and sleep medicine. Our pre-certified MAs collaborate with providers and non-clinical staff to ensure that we provide our community with comprehensive and compassionate healthcare.

POSITION OVERVIEW: The Pre-Certified Medical Assistant will assist the primary clinical team with patient flow for each respective provider for whom they work.

This position does not manage any other caregivers.

ESSENTIAL FUNCTIONS AND DUTIES:

Escorts patients to exam rooms and prepares them for the provider's assessment.

Records and maintains patients' medical data in their medical charts.

Assists the provider with answering phone requests from patients and/or other medical professionals and institutions.

Maintains equipment, instruments, and supply inventory levels.

Supports the organization's vision, mission, and values in all respects.

Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.

Provides and maintains a safe environment for caregivers, patients, and guests.

Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate.

May perform additional duties of similar complexity within the organization, as required or assigned.

EDUCATION:

PRE-CERTIFIED MEDICAL ASSISTANT:         

Required: High school diploma or GED.            

Preferred: Healthcare related classes.

CERTIFIED MEDICAL ASSISTANT:

Required: High school diploma or GED.            

Preferred: Graduate of an accredited Medical Assistant program.

LICENSURE/CERTIFICATION/REGISTRATION:

PRE-CERTIFIED MEDICAL ASSISTANT:

Required: Basic Life Support (BLS) after completion of orientation. Must complete medical assistant certification within two (2) years of hire.

Preferred: Uncertified Medical Assistant, Phlebotomist, Unlicensed Assistive Personnel, Emergency Medical Technician Basic (EMT-B), Emergency Room (ER) Technician, Electrocardiogram (ECG) Technician, Pharmacy Technicians, and any other clinical certification.  

CERTIFIED MEDICAL ASSISTANT:

Required: Current MA Certification from ONE of the following:

American Medical Technology Association (AMT),

National Center for Competency Testing (NCCT),

American Association of Medical Assistants (AAMA), 

National Association for Health Professionals (NAHP) Certification, 

National Healthcareer Association (NHA),

OR licensure as an intermediate or paramedic level EMT, Oregon LPN, or Oregon RN.

AHA Basic Life Support for Healthcare Provider certification.

Ability to travel to business functions/trainings/meetings and all St. Charles Health System worksites.

Preferred: Current American Association of Medical Assistants (AAMA) certification.

EXPERIENCE:

PRE-CERTIFIED MEDICAL ASSISTANT:

Required: Previous experience or exposure to the healthcare or medical field. This may include college-level coursework in a health-related field, administrative roles in a healthcare setting, or clinical/patient-facing experience. An equivalent combination of education, training, or experience that demonstrates basic medical knowledge, familiarity with healthcare environments, and medical terminology will be considered.

Preferred: N/A

CERTIFIED MEDICAL ASSISTANT:

Required: Basic knowledge of ICD-10, CM/CPT/HCPCS coding conventions and procedures. Working knowledge of medical practice management information systems. Basic knowledge of physician office documentation standards. Must be able to maintain confidentiality and meet all HIPAA requirements.

Those candidates with NHA certification that qualified due to work experience rather than graduation from an accredited Medical Assisting Program will be required to have one (1) year of experience in medical assisting.

Preferred: Two (2) years of medical assisting experience.

PERSONAL PROTECTIVE EQUIPMENT:

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

PHYSICAL REQUIREMENTS:

Continually (75% or more): Standing and walking, keyboard operation, use of clear and audible speaking voice and the ability to hear normal speech level. 

Frequently (50%): Sitting, lifting/carrying/pushing or pulling 1-25 pounds. The use and operation of a motor vehicle for Home Health and Wound Caregivers.

Occasionally (25%): Bending, stooping/kneeling/crouching, climbing ladder/step-stool (varies by area), reaching overhead, lifting/carrying/pushing or pulling 25-50 pounds, grasping/squeezing, ability to hear whispered speech level.

Rarely (10%): Climbing stairs.

Never (0%):  Climbing ladder/step-stool (varies by area), operation of a motor vehicle.

Exposure to Elemental Factors

Rarely (10%): Wet/slippery area, chemical solution.

Never (0%):  Heat, cold, noise, dust, vibration, uneven surface.

Blood-Borne Pathogen (BBP) Exposure Category

Risk for Exposure to BBP

Schedule Weekly Hours:

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