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We're committed to bringing passion and customer focus to the business.
 

Job Description
The Medical Assistant Coordinator is responsible for overseeing daily clinical and administrative workflows to support efficient patient care operations. This role serves as a central point of coordination for patient scheduling, authorizations, and communication, while also providing clinical support to physicians as needed. The MA Coordinator ensures smooth patient flow, accurate documentation, and high-quality patient experience.

Key Responsibilities:

Coordination & Administrative Duties:

Coordinate daily patient flow, including scheduling, follow-ups, and provider support

Obtain and manage insurance authorizations and referrals

Serve as a primary point of contact for patient questions and care coordination

Maintain accurate documentation in the electronic medical record (EMR) system

Manage medical records, insurance verification, and required forms

Support office operations and assist the Office Manager with workflow coordination

Prepare patients for provider encounters, including rooming and intake

Take and record vital signs

Perform basic clinical procedures such as EKGs, blood draws, specimen collection, and injections

Assist physicians during examinations and procedures as needed

Ensure exam rooms are properly prepared and stocked

Additional duties as assigned

Required Qualifications:

Minimum of 1 year of experience in a medical assistant or healthcare setting

BLS Certification (required)

Medical Assistant Certification (preferred)

High School Diploma or GED required

Certificate/Diploma from an accredited program required

Skills & Competencies:

Strong organizational and coordination skills

Ability to manage multiple priorities in a fast-paced environment

Excellent communication and patient service skills

Proficiency in Microsoft Office

Knowledge of insurance authorization and medical documentation processes

Shift: Days w/ eo wknd & hols.

Salary Range: $27.45/hr - $29.61/hr (Commensurate with Experience)

Employment Non-Discrimination: Richmond University Medical Center is committed to equality of opportunity in all aspects of employment and provides full and equal employment opportunities to all employees and potential employees without regard to race, color, national origin, religion, gender identity, sex, sexual orientation, pregnancy, childbirth and related medical conditions and needs including lactation accommodations, physical or mental disability, age, immigration or citizenship status, veteran or active military status, genetic information, or any other legally protected status.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!