Assists physicians in delivering high-quality patient care while providing excellent customer service to patients and supporting the overall needs of the practice.

Brown University Health employees are expected to demonstrate the organization’s values of Compassion, Accountability, Respect, and Excellence in their interactions with patients, customers, and colleagues. Employees are also expected to demonstrate core Success Factors, including building trust, valuing differences, maintaining a patient and community focus, and collaborating effectively.

RESPONSIBILITIES:

• Assists with direct patient care and related clinical tasks, including lab tracking, data entry, document management, obtaining patient histories and vital signs, verifying medication lists, preparing charts, and completing pre-visit planning.
• Performs routine clinical procedures, including EKGs, rapid strep testing, urine testing, spirometry, nebulizer treatments, and other approved procedures.
• Administers injections, including vaccines and medications.
• Provides patient education and guidance on specified medical topics within established parameters.
• Schedules, coordinates, and tracks STAT patient referrals and obtains required pre-authorizations.
• Reviews quality reports and assists with closing gaps in care to support consistent quality outcomes.
• Monitors and maintains appropriate inventory levels for medications and medical supplies.
• Monitors and audits vaccine refrigeration temperatures in accordance with Department of Health regulations.
• Follows established safety, environmental, and infection-control practices.
• Maintains compliance with OSHA and Department of Health standards.
• Protects patient privacy and confidentiality in accordance with HIPAA and other applicable federal and local requirements.
• Follows Brown Health Medical Group Primary Care guidelines for protecting patient demographic, clinical, and financial information.
• Provides excellent customer service and high-quality patient care.
• Attends meetings and workshops related to the position and office workflows.
• Performs other job-related duties as assigned.

MINIMUM QUALIFICATIONS:

Basic Knowledge:

• High school diploma or equivalent required.
• Ability to read, write, and speak English.
• Basic Life Support (BLS) certification required.
• Medical Assistant certification

Pay Range:

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

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Driving Required: