Own the regional pre-sales plan

• Turn EMEA and global Solutions Consulting priorities into a clear regional plan: objectives, coverage model and operating rhythm

• Allocate SC capacity across segments, accounts and opportunities to get the most revenue impact

• Track and improve regional performance: win rate, attach rate, SC coverage, POC conversion and deal quality

Lead and grow the team

• Coach and develop each Solution Consultant, adapting your style to their skills and motivation

• Own hiring, onboarding, development plans and succession for your team

• Give regular, direct feedback and address performance issues early

• Build a team where people share what works and feel safe to try new ideas

Partner with Sales

• Join the regional Sales leadership rhythm: pipeline reviews, forecast calls, account planning

• Work with Sales on territory and capacity planning, deal prioritisation and pipeline health

• Run joint deal reviews using MEDDICC and Command of the Message, and challenge deals constructively when qualification, value or scope is unclear

Stay hands-on in strategic deals

• Personally lead some of the region's strategic and complex opportunities: executive presentations, competitive situations and high-stakes POCs

• Set the standard for discovery, tailored demos, and Proof of Value (POVs) with clear success criteria

• Tie every engagement to measurable business outcomes across our Product Portfolio (the new Experience Platform as well as Experience Analytics, Product Analytics, Experience Monitoring, Voice of Customer and our AI capabilities).

Lead the CSQ Experience Platform motion in the region

• Position CSQ Experience Platform with new customers and build the team's confidence selling it

• Prepare existing customers for the move to CSQ Experience Platform, working with Sales and Customer Success

• Feed field feedback on XP to Product and Product Marketing

Work across the ecosystem

• Co-sell with agencies, system integrators and technology partners, and help enable their pre-sales teams

• Make handoffs to Customer Success, Professional Services and Implementation seamless, so what we promise is what we deliver

• Share customer and competitive insights with Product and Product Marketing, and best practices with SC peers across EMEA and globally

• 5+ years in Solutions Consulting, Pre-Sales or Sales Engineering in B2B SaaS, ideally in analytics, digital experience, martech or adjacent fields

• Proven people management or formal team leadership experience

• A true player-coach: strategic enough to set direction, and still credible running a demo or a POC/POV in front of customers

• Strong track record in complex Enterprise sales cycles: discovery, solution design, demos and POCs/POVs

• Confident partnering with Sales leadership, and able to influence and challenge constructively

• Fluent in structured sales methods (MEDDICC, Command of the Message, value selling)

• Able to turn technical capabilities into a compelling business story for C-level and technical audiences alike

• Curious about AI and comfortable showing how AI-driven insights change the way customers work

• Experience with partner ecosystems (agencies, SIs, technology alliances) and co-selling

• Comfortable discussing data privacy and compliance (GDPR) with customers

• Fluent in French and English; Spanish and/or Italian is a strong plus