What You Can Expect

Zoom’s Enterprise Sales team is at the forefront of how the world’s largest organizations connect and collaborate. As Manager of Enterprise Sales in Tokyo, you will lead a team of account executives focused on enterprise clients across industry verticals, helping them unlock the full value of Zoom Workplace. You will own team performance and a portfolio of complex, high-value accounts, working alongside C-suite stakeholders to shape strategic deals that matter. This is a hybrid position that requires on-site presence 2 days per week at our Tokyo, Japan office. Remote arrangements are not available for this role.

About the Team

Our Enterprise Sales team in Japan partners with some of the region’s most influential organizations, guiding them through the full Zoom ecosystem. The team is structured by industry vertical, creating deep domain expertise and long-term client relationships built on trust. We work closely with technical resources, marketing, and global leadership to deliver outcomes that genuinely move the business forward.

Responsibilities

• Drive revenue growth by meeting or exceeding quarterly and annual sales and product objectives across your team’s portfolio.
• Lead, develop, and grow a team of account executives through strategic hiring, coaching, and performance management, partnering cross-functionally with recruitment to build team capability.
• Manage account executive teams across Japan and additional markets as required.
• Develop and deliver compelling client presentations, proposals, and Quarterly Business Reviews that clearly articulate Zoom’s value.
• Engage C-level and VP-level executives in strategic conversations that address enterprise business needs and unlock new opportunities.
• Apply solution-selling methodologies to guide complex sales cycles to close, growing revenue within existing accounts and new enterprise relationships.
• Own pipeline management and accurate forecasting in Salesforce CRM, delivering timely insights and strategic recommendations to leadership.
• Resolve client escalations thoroughly and efficiently, maintaining high satisfaction across the enterprise portfolio.
• Monitor the competitive landscape, product developments, and industry trends to keep the team informed and positioned to win.

What We’re Looking For

• 10+ years of enterprise technology sales experience managing large enterprise accounts, and at least 5 years managing a team.
• Direct SaaS or cloud solutions selling experience; video or web conferencing background strongly preferred.
• Demonstrated track record of meeting or exceeding sales targets, with strong pipeline management and business forecasting skills.
• Exceptional relationship-building and consultative communication skills, with executive-level business acumen and a high standard of professional integrity.
• Comfortable operating in a fast-paced, high-growth environment with shifting priorities and multiple stakeholders.
• Experience working in a fast-growing organization where processes and organizational maturity are still evolving, with a proven ability to proactively build, implement, and improve new processes and ways of working.
• Salesforce CRM proficiency preferred.
• Native Japanese fluency and business-level English proficiency required.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

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