Jobs › Companies › Thermo Fisher Scientific › Manager- Customer Service & Order Management

À propos de ce poste Manager- Customer Service & Order Management chez Thermo Fisher Scientific

Thermo Fisher Scientific · Sur site · Mumbai, India

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:

  • This position is required to strengthen Supply Chain operations across Customer Service & Order Processing, Demand & Supply Planning, Project Management, and Digital/AI-led transformation, with a focus on improving customer experience, operational efficiency, and supply chain performance.
  • The increasing scale and complexity of the business require stronger end-to-end ownership of customer order execution, demand-supply alignment, inventory optimization, and cross-functional supply chain initiatives.
  • There is also a growing need to accelerate digital transformation through AI, RPA, analytics, and workflow automation to improve productivity and enable a more proactive, exception-based operating model.

Position Summary:

  • MBA/Graduate, Preferable Engineering with 5-7 years work experience
  • This is a key managerial position responsible for driving critical supply chain KPIs including OF CAS, inventory & DOS, E&O, OTIF/LIFR, LOTC, backlog visibility, forecast accuracy, and productivity, while ensuring strong customer experience.
  • The role will manage and influence multiple stakeholders across Sales & Commercial, Product Management, Procurement, Factories, Warehouse, Customer Service, Finance, Regulatory/Compliance and Digital/IT.
  • The position will lead complex cross-functional projects and transformation initiatives, including process improvements, automation, AI/RPA deployment, and benefits realization.
  • The psotion is justified by the breadth of end-to-end accountability, people leadership, complexity of stakeholder management, independent decision-making, and ownership of strategic supply chain transformation initiatives with measurable impact on customer service, inventory, productivity and business performance.
  • This is a critical position combining operational leadership with transformation and project ownership across key Supply Chain processes.

Prêt à postuler chez Thermo Fisher Scientific ?
Postuler chez Thermo Fisher Scientific

À propos de Thermo Fisher Scientific

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosyste

Voir tous les emplois chez Thermo Fisher Scientific →

Emplois similaires

TF
Account Manager, Laboratory Plastics Essentials (LPE)
Thermo Fisher Scientific
⚡ Postuler tôt Paris, France Sur site
● Nouveau 👁 Vu ✓ Postulé il y a 13 h
TF
Sr. Material Handler (Full Time, Based in Oxford)
Thermo Fisher Scientific
⚡ Postuler tôt Oxford, United Kingdom Sur site
● Nouveau 👁 Vu ✓ Postulé il y a 13 h
TF
Material Handler (Full Time, Based in Milton Park) – 2 positions available
Thermo Fisher Scientific
⚡ Postuler tôt Milton Park, United Kingdom Sur site
● Nouveau 👁 Vu ✓ Postulé il y a 13 h
TF
Kokybės kontrolės specialistas (-ė)
Thermo Fisher Scientific
⚡ Postuler tôt Vilnius, Lithuania Sur site
● Nouveau 👁 Vu ✓ Postulé il y a 13 h
TF
Manager Manufacturing Support
Thermo Fisher Scientific
⚡ Postuler tôt Uppsala, Sweden Sur site
● Nouveau 👁 Vu ✓ Postulé il y a 13 h
TF
Material Handler (Part Time – 20 hrs a week, Middlesbrough)
Thermo Fisher Scientific
⚡ Postuler tôt Newcastle, United Kingdom Sur site
● Nouveau 👁 Vu ✓ Postulé il y a 13 h
TF
Værktøjsmager til Nathold
Thermo Fisher Scientific
⚡ Postuler tôt Roskilde, Denmark Sur site
● Nouveau 👁 Vu ✓ Postulé il y a 13 h
TF
Senior/Medical Director (Medical Monitor)
Thermo Fisher Scientific
⚡ Postuler tôt Remote, Taiwan · lieu restreint
● Nouveau 👁 Vu ✓ Postulé il y a 13 h
TF
Enterprise Ontologist
Thermo Fisher Scientific
⚡ Postuler tôt Pittsburgh, Pennsylvania, USA Sur site
● Nouveau 👁 Vu ✓ Postulé il y a 13 h

Inscrivez-vous pour des suggestions adaptées aux emplois que vous ouvrez et aux recherches que vous enregistrez.

Plus d’emplois chez Thermo Fisher Scientific

Voir tous les emplois chez Thermo Fisher Scientific →

Postuler maintenant
🤖

Doucement — un instant

JobsRadar a été conçu pour de vraies personnes qui traversent une période difficile dans leur recherche d’emploi — pas pour des requêtes automatisées. Vous cliquez beaucoup trop vite et vous êtes maintenant temporairement bloqué.

Revenez plus tard. Si vous cherchez réellement un emploi, nous sommes de votre côté — agissez simplement comme un être humain.

Catch your next role the second it’s posted.

Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

Create free account

Free forever · takes 30 seconds · already have one?

Prenez une longueur d’avance dans votre recherche d’emploi.

Rejoignez notre canal Telegram pour ce qui vous aide à décrocher le poste — références salariales, le pouls hebdomadaire du marché et les annonces de nouveautés. Pas de spam, que du signal.

Rejoindre le canal — c’est gratuit