With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type:

Job Description:

MONITORING, EVALUATION, ACCOUNTABILITY & LEARNING (MEAL) OFFICER

PURPOSE OF POSITION

The Monitoring, Evaluation, Accountability and Learning (MEAL) Officer is responsible for establishing and maintaining effective accountability, monitoring, evaluation, and learning systems for the Response operation. The position provides technical support to all Response projects in designing accountability and monitoring frameworks and evaluating interventions to ensure quality programming and evidence-based decision-making.

The incumbent is also responsible for building the capacity of Refugee/ Response staff on accountability, monitoring and evaluation principles, practices, and processes, ensuring adherence to World Vision standards and donor requirements.

MAJOR RESPONSIBILITIES

1. Project Design, Assessments and Planning

• Lead assessments and baseline studies to generate information for project and project planning.
• Participate in the development of project and project design documents, proposals, and concept papers, particularly the monitoring and evaluation sections.
• Provide technical input into grant budgeting processes, specifically for assessment, monitoring, and evaluation activities.
• Ensure DME technical guidance is incorporated into project planning and design processes.

2. Monitoring, Evaluation, Accountability and Learning Systems

• Collaborate with project and operations teams to ensure quality programming and adherence to World Vision DME standards, values, principles, SPHERE standards, and other sectoral protocols.
• Promote integration of cross-cutting themes including accountability, gender, protection, disability inclusion, environment, peacebuilding, and Christian commitment.
• Develop and maintain project monitoring and evaluation systems and plans covering outputs, processes, outcomes, context, and impact levels.
• Oversee implementation of monitoring and evaluation systems through field monitoring visits and tracking of key project performance indicators.
• Coordinate project review meetings to facilitate learning, reflection, and evidence-based decision-making.
• Conduct and coordinate mid-term reviews, internal evaluations, and project assessments in accordance with World Vision standards.
• Coordinate and provide technical guidance for external evaluations and consultancy assignments.
• Develop and maintain project indicator databases and monitoring tools.
• Prepare terms of reference, designs, and budgets for baselines, evaluations, and needs assessments.
• Support data collection, analysis, interpretation, and reporting processes.
• Facilitate learning and reflection sessions with implementing partners and stakeholders using monitoring and evaluation data.
• Organize and facilitate monitoring and evaluation capacity-building initiatives for staff.
• Review DME reports from projects and provide technical feedback.
• Ensure projects maintain adequate supporting documentation and evidence for audits and donor compliance requirements.

3. Capacity Building and Staff Development

• Train and mentor DME staff on monitoring, evaluation, accountability, and learning systems and processes.
• Provide coaching and performance support to Monitoring and Evaluation Officers and Assistants.
• Build the capacity of operations and project staff on DME systems and methodologies.
• Participate in local and international professional development opportunities as required.

Qualifications required 

Minimum Education, Training and Experience Requirements

Education

• Bachelor's Degree in Statistics, Mathematics, Project Management, or a related discipline.

Knowledge and Skills

• Experience in designing and implementing monitoring and evaluation systems, including qualitative and quantitative approaches.
• Experience in data management and analysis using Excel and related applications.
• Ability to organize and facilitate capacity-building initiatives.
• Fluency in both English and SiSwati.
• Strong report writing and information dissemination skills.
• High attention to detail and commitment to data quality.
• Strong interpersonal and communication skills.
• Good understanding of local community dynamics, social and cultural contexts.
• Demonstrated integrity, credibility, and accountability.
• Openness to learning and feedback.
• Innovative, proactive, and results-oriented approach to work.

Experience

• Minimum of two years' experience working in a refugee/ relief or development organization, preferably in monitoring and evaluation.
• Experience in working with refugees and Sensitivity to diversity and inclusion.
• Adherence to Child Protection and Safe Guarding policies.

PREFERRED QUALIFICATIONS

Knowledge and Skills

• Experience using advanced statistical software such as SPSS, Epi Info, or similar packages.
• Knowledge of ODK, SMAP, or other digital data collection platforms.
• Understanding of policy implementation and decision-making processes.
• Understanding of international humanitarian standards, including HAP, SPHERE

WORK ENVIRONMENT

• The position requires travel within the country for up to 60% of working time.
• The position may require work outside normal office hours when necessary.
• The incumbent will frequently visit field locations and interact with project teams, communities, implementing partners, and stakeholders.

Applicant Types Accepted: