Lived Experience Recovery Volunteer

About Waythrough

Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We delivery high-quality, evidence-based services designed around the real needs of the people we serve.

Every year, we support around 125,000 people through over 250 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

About the Role

As a Lived Experience Recovery Volunteer, you'll work alongside our team to provide encouragement and practical support to people accessing our services. By sharing your experiences appropriately and acting as a positive role model, you'll help individuals build confidence, engage with recovery and move towards achieving their goals.

Full training, regular supervision and ongoing support will be provided.

Key Duties

• Welcome and support people accessing our services.
• Use your lived experience positively to inspire hope and recovery.
• Build supportive, professional relationships with service users.
• Assist with recovery-focused groups, activities and community events.
• Signpost individuals to appropriate services and opportunities.
• Encourage people to engage with their recovery plans and personal goals.
• Promote inclusion, wellbeing and independence.
• Maintain appropriate professional boundaries and confidentiality.
• Attend volunteer meetings, training and supervision sessions.

About You

We'd love to hear from you if you:

• Have lived experience of recovery and feel ready to use your experiences to support others.
• Are able to communicate with empathy, respect and without judgement.
• Can maintain appropriate boundaries and confidentiality.
• Are reliable, committed and willing to learn.
• Enjoy working as part of a supportive team.
• Are passionate about helping others realise that recovery is possible.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:

• Discounts from various schemes

• Training and personal development

• A chance to make a real difference in people’s lives

• Free induction and role-specific training

• Support from experienced staff and regular supervision

• Opportunities to meet new people and develop your confidence

• Reimbursement for travel and agreed expenses

• Valuable experience that can support your personal or career development

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: [email protected] 

How to apply 

If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via company website’ to view the full job description and submit your application. 

Please note that while this role has a stated closing date, we reserve the right to close the advert early should we receive a high number of applications.

Closing date: