At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. 

Job Description:

Industrial Engineering Manager | MMX Engineering Operations

Job Summary

Designs, analyzes, develops, and implements innovative and strategic solutions that improve work method efficiency and workforce management across TJ Maxx and Marshalls stores. Drives operational improvements through store layout optimization, technology enhancements, material handling recommendations, work methods and motion economy improvements, labor standards development, and staffing and scheduling analysis. Evaluates, recommends, and prioritizes process improvements that optimize store operations, productivity, and workforce effectiveness, with a focus on Engineering Operations.

Major Areas of Responsibility

Store Operations & Engineering Solutions

• Design, analyze, develop, and implement solutions that improve operations in both selling and non-selling areas of the store, including:
  • Backroom operations
  • Front-end operations
  • Dressing rooms
  • Restrooms
  • Associate lounges
  • Custodial areas
  • Office and support spaces
• Lead continuous improvement initiatives to enhance operational efficiency, productivity, and execution.
• Evaluate and recommend safety improvements and material handling solutions.
• Develop and implement best methods and motion economy principles to improve productivity and reduce non-value-added activities.
• Develop, maintain, and apply engineering labor standards that support efficient staffing, scheduling, and workforce management.
• Support and lead special projects that drive operational excellence and business performance.

Engineering Operations

• Analyze, prioritize, and sequence engineering initiatives to maximize business impact and resource utilization.
• Assist with Corporate productivity initiatives and ad hoc projects
• Coordinate Marmaxx capital planning, budgeting, and tracking

Strategic Planning & Innovation

• Balance standardization and innovation to drive continuous improvement across MMX store engineering priorities.
• Stay informed of industry trends, emerging technologies, and retail best practices, translating insights into actionable business strategies.
• Continually assess the competitive landscape and leverage external resources, partnerships, and networks to identify opportunities for long-term growth and operational improvement.
• Develop solutions that consider impacts across functions and align with broader organizational objectives.

Collaboration & Problem Solving

• Collaborate with a wide range of stakeholders to gather input, challenge assumptions, and develop practical, scalable solutions.
• Identify root causes within complex operational challenges and develop data-driven recommendations.
• Assess both immediate and long-term implications when making decisions that impact store operations and workforce effectiveness.
• Continuously develop, evaluate, and recommend engineering and business solutions that:
  • Minimize cycle time
  • Eliminate redundant activities
  • Improve labor productivity
  • Optimize workflow efficiency
  • Determine the most effective location and timing for floor-ready activities

Who We Are Looking For

• Bachelor's degree in Industrial Engineering
• 3+ years of experience in Industrial Engineering, Finance, Business Operations, Retail Operations, or a related discipline.
• Prior experience leading teams in a dynamic, fast paced environment.
• Strong analytical, problem-solving, and organizational skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across multiple levels of the organization.
• Sound understanding of business and operational processes and procedures.
• Proficiency in Microsoft Office applications, including Excel.
• Retail store or distribution center experience.
• Six Sigma, Lean, or other continuous improvement certification.
• Experience with labor standards, process improvement, workforce management, operational analytics, or productivity measurement.
• Ability to travel up to 40%.

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