End Date

Wednesday 04 November 2026

Salary Range

£92,701 - £109,060

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

A Lead SRE is accountable for the reliability, availability, performance and security of a portfolio of Identity Governance Administration (IGA) services. They own and manage service level objectives for capabilities such as joiner mover leaver processes, access requests, provisioning, deprovisioning, and certification, working through their product team to drive operational excellence. They champion SRE principles across the IAM estate, ensuring services are resilient, observable and scalable, while collaborating closely with application teams, platform teams and business consumers to deliver secure, compliant and frictionless access management capabilities.

Job Description

• Leads the reliability, availability and operational performance of Identity Governance and Administration (IGA) services, including identity lifecycle management, provisioning, deprovisioning, access certification and role management capabilities.
• Identifies and eliminates operational toil through automation, improving the reliability and efficiency of identity lifecycle, access governance and provisioning processes.
• Contributes to IAM and security control frameworks, ensuring operational controls, monitoring and recovery capabilities support compliance, audit and security requirements.
• Leads teams responsible for the support and continuous improvement of IAM and IGA services, ensuring platforms can meet current and future business demand.
• Develops performance measures and reliability targets, using service data and telemetry to drive continual service improvement.
• Evaluates and implements improvements to IGA platforms and services, balancing reliability, scalability, security and user experience.
• Uses observability, monitoring and operational analytics to identify service risks and reliability issues, driving remediation before customer impact occurs.
• Optimises platform capacity, resilience and operational processes, ensuring IAM services remain sustainable, performant and cost effective.
• Establishes testing, validation and recovery strategies for IAM and IGA services, including lifecycle processes, access governance controls, integrations and disaster recovery capabilities.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.