Job Title

Job Description Summary

Job Description

RESPONSIBILITIES

Working in tandem with HR teams, you will:

• Provide full HR support and advisory services to the country GOS business as well as a range of operational HR services and solutions
• Assist in process improvement; continually seek to be innovative and identifying more effective ways to enhance the efficiency of the department
• Provide administrative support for Compensation & Benefits processes including bonus and salary reviews and administration of benefits programs (eg. Insurance program etc.)
• Support the delivery and ensure adherence to Company training, particularly related to performance management, bullying, sexual harassment and discrimination or specialist leadership training
• Coordinate training registrations, claims administration and maintenance of employee records
• Assist to execute company HR initiatives and programs and/or any other task assigned

• Coordinate with regional HR teams, other C&W offices on any ad hoc requests for information

Payroll

• Manage the entire payroll process via an outsourced vendor. 
• Ensure timely and accurate monthly payroll processing by Payroll Vendor Verify and compute staff remuneration/claims for leavers and other off-cycle payments.
• Payroll reconciliation
• Ensure payroll records are correct in HRIS for payroll processing
• Manage the government related reimbursements such as childcare, maternity, reservist pay etc
• Complete all necessary reports pertaining to payroll / costing

Talent Acquisition

• Partner with in-country and GOS HRBPs to ensure seamless hiring and onboarding of new employees
• Working with the business leaders to understand their recruitment needs
• Managing the creation of requisition in Workday
• Participate in candidate sourcing, shortlisting, interviewing and selection process
• Conduct contract administration, on-boarding (pre-arrival preparation, immigration, first day meet-&-greet), orientation and confirmation process
• Coordinate the employment contract preparation and offer/negotiation process and address any queries
• Manage recruitment activities through WORKDAY system to ensure information is current and accurate.
• Maintain candidates’ within the talent pool through the appropriate use of Workday
• Conduct reference / background checks, if required or requested
• Create a database of diverse talent pool of qualified facility management, real estates and building technology related candidates’ across a range of skills and experience in line with the profiles required for the business.

Employee Relations, Investigations and   Performance Management

• Partner and support in-country, GOS APAC HRBP, and the business in performance management of poor performing employees, including (where appropriate) the development of a Performance Improvement Plan
• Where an investigation is required, assist with investigations according to best practice principles
• Assist with restructures to ensure that they follow all legal requirements

HRIS Maintenance 

• Maintain accurate employee information in the HRIS system 
• Conduct system audits to ensure data accuracy in all HR systems 
• Generate accurate and timely reports for management 
• Troubleshoot and assist employees with queries related to HRIS 
• Assist in testing of any new modules to be deployed in HR systems. 

Off-boarding

• Undertake off-boarding activities in a timely manner and exit administration

Background and Experience

• At least 5 years relevant Human Resources Generalist role or similar in a large diverse organisation
• Employee Relations experience
• Experience in investigations and grievance management, and the disciplines that are essential to rigorous ER case management
• An ability to communicate effectively, build trust and successfully manage stakeholders
• Provide HR operational advice that drives business performance
• Demonstrated capability partnering and working with a variety of HR Centers of Excellence (COE)
• Hands on experience with HR Technology platforms preferably Workday

Qualifications & Technical Skills

• Preferably degree in Human Resources, Psychology or other relevant discipline.
• Excellent written/verbal communication and presentation skills
• Strong interpersonal skills and problem solving ability
• High level of attention to detail
• Working knowledge of employment law framework including awards