It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Number of Openings: 1

Hiring Priority: Active Hiring

The DCX Client Services - Home-Based Pre-Production Artist will provide support to our partner through day-to-day graphic support. You will be responsible for designing mockups, vectorizing logos, and producing presentation decks from their initial concept through to their final delivery. The production artist must be very collaborative and have excellent problem-solving abilities, all while maintaining consistency and the original brand look throughout the process. 

REQUIRED CORE COMPETENCIES 

• Strong portfolio demonstrating a range of design skills and creativity across different mediums 
• Able to give and receive constructive criticism   
• In-depth experience and an established track record in artwork design and finalization, with great attention to detail     
• Effective time management skills and the ability to meet deadlines  
• Ability to work effectively in a collaborative team environment with a dynamic range of people 

WHAT YOU WILL DO 

• Mocks up all customer art proofs for customers per instructions from work order. 
• Recreates customer artwork from a low-quality bitmap image into clean vector art
• Adjusts artwork to print correctly and accurately according to customer order and template
• After the initial training, the artist will work on mainly rushed orders, fielding art questions from internal employees, & helping delegate other rushed orders. These key responsibilities require the ability to multi-task.
• Taking calls from the customer occasionally (not required during non-US hours)
• Learns the company's extensive product line while following the capabilities and limitations of imprint areas and printing methods
• Maintains an effective professional working relationship with team members, other departments, and customers
• Keep and open line of communication between supervisors and other team members
• Answers questions for other production artists
• Performs jobs and additional tasks as assigned by Art Manager & Supervisor
• Continually learns, evaluates, and implements new art & design strategies
• Work with and give direction to additional outsourced art teams
• Helps with projects collaboratively or individually 

WHAT WE LOOK FOR 

• Education: Bachelor's degree in Graphic Design, Fine Arts, Visual Communication, or related field.  
• Experience: 2-3 years of proven experience as a Graphic Designer, Production Artist, or other relevant experience. 
• Language Proficiency: Strong verbal, written, and English communication skills.  
• Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.  
• Technical Skills: Proficiency in Adobe programs: specifically, Illustrator, Photoshop, & Acrobat Pro, Indesign
• Industry Specific Software/Knowledge:    
• Technically savvy and have a solid understanding of file formats, image optimization techniques, and color management. 
• Knowledge of the Embroidery process and familiarity with .dst files is a plus  
• Experience working with adjusting artwork to print for various mediums
• Exceptional written, editing, verbal, telephone, and interpersonal communication skills.  

WHAT WE OFFER 

• Salary Range: Php 50,000 
• Industry: Promotional Products  
• Job Type: Full-time 
• Work Shift: 8:00 AM - 5:00 PM MST (USA) 
• Workdays: Monday through Friday (USA) 
• #DCXWorkFromHome Set-up

BENEFITS OF WORKING WITH US

• Industry-leading salary packages  

• Permanent work-from-home setup  
• Company equipment provided   
• Internet stipends upon regularization  
• HMO Coverage    
• PTO credits and service incentive leaves  
• Major spring and winter company live events  
• Monthly employee appreciation virtual events  
• Company-provided career skills training courses  
• A company culture focused on your personal and professional growth 

WHO WE ARE 

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.  

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.  

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW! 

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!