Company:

Number of Openings:

Worker Type:

Position Overview:

Job Description:

Key Responsibility Areas:

Service Troubleshooting and Repairs:

• Performs quality repairs to TCRS fleet of equipment
• Solves problems from diagnosis to correction
• Co-ordinates product repairs

Customer Service:

• Interfaces with customers in the field on service calls in a courteous, business-like manner
• Participates in achieving customer satisfaction and product quality

Administrative Functions:

• Works closely with their peers in the shop
• Keeps paperwork current to insure thorough action on all transactions

Competencies:

• Proficient reading skills
• Basic knowledge of computer applications
• Good understanding of electrical and hydraulic systems
• Thorough knowledge of gasoline and diesel engine electronic management systems

Experience:

• Must possess the technical knowledge to perform service tasks on our product line ranging from construction tools, small engine equipment such as compaction equipment, pumps to compact construction equipment (e.g. Mini excavators and skid steers,) aerial work platform equipment as well as knowledge of diesel generators 8 KW to 200 KW

Performance Criteria:

• Possesses excellent diagnostic and troubleshooting skills and abilities
• Capable of working with minimal supervision
• Committed to continuous learning
• Exhibits professional work behaviours

Physical requirements:

• Due to physical nature of the work, a requirement of the job is to be considered fit for work.
• Employee may be required to undergo a “fitness to work” assessment. These are most often done to determine medical fitness after an illness or injury, but may sometimes be completed after employment has been offered, as requested by the employer periodically, or as a condition of a job transfer.

Work Environment:

• Fast-paced, work under pressure, tight deadlines, repetitive tasks, handling heavy loads, physically demanding, manual dexterity, attention to detail, hand-eye co-ordination, ability to distinguish between colors, standing for extended periods, bending, crouching, kneeling
• Capable of working evening, night shifts as well as performing after hours service calls, weekends inclusive

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.