About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

About the Function

The Group Technology and Operations (T&O) Risk Governance & Assurance (TOGA) function, as a first line of defense, works closely with T&O leadership to identify, assess, mitigate and manage risks and ensure the existence of appropriate controls. This team works across the T&O functions across the Group to ensure transparency and understanding of operating issues, risks and opportunities, including the sound risk governance and risk oversight of T&O activities. Also, the function monitors the industry, market and regulatory developments to anticipate changes and help ensure appropriate alignment of banking operations and technology risk management strategies and policies with potential impact assessment. Additionally, the team conducts independent assurance reviews across the T&O functions across the Group to ensure that key controls are adequately designed and are operating effectively.

Job Responsibilities

• Collaborating closely with the Technology and Operations teams across the Group, the successful candidate will support the Group Head of Technology and Operations Assurance, to drive first-line Technology risk governance activities. This will include, but not be limited to the following:
• Drive adherence by Group Technology & Operations, to the Bank’s Technology risk management framework, policies & guidelines.
• Strengthen risk management and governance oversight capabilities across Technology and Operations teams. Challenge and advise teams on technology risk matters, to ensure adequate resolution of risk issues, including incidents and complaints.
• Support senior management in risk oversight and governance, through analysis and reporting of key risk issues/ trends, key risk indicators, and facilitate discussions during the regular governance committee meetings.
• Ensure timely escalation of risk issues and incidents across the Group, for management awareness and development of action plans, and timely reporting to Second Line as required by Bank’s policies, and regulators as required by applicable regulations. Ensure timely closure of key actions set out to address risk issues, with review of artefacts to ensure issues are addressed adequately.
• Function as the key liaison party with regulators and group audit on responses to technology risk management queries and for inspections and reviews. Ensure timely and effective operationalization of new/ existing regulatory requirements.
• Leverage the tools and program in TOGA to better leverage data analytics for risk identification, assessment, trend analysis and reporting.
• Provide support and training to foster strong risk culture and risk awareness within the Group. Develop effective and collaborative relationships and foster ongoing open lines of communication regarding technology risk governance across the Group.
• Lead and mentor team members to achieve outcomes and build a high-performing and motivated team.

Job Requirements

• Minimum of 13 years working experience with at least 7 years in any of these disciplines: technology and information risk management and governance, audit, compliance, preferably in a banking environment. Broad and deep experience in managing and/or assessing the adequacy of controls over technology system and controls in a bank.
• A university degree in IT, computing, Information Systems, data analytics/ artificial intelligence, or any risk management related domain. Professional certifications like CRISC, FRM, CA, CISA, CISM, CISSP will be advantageous.
• Knowledge/ experience in data analytics or artificial intelligence. Prior experience with tools such as QlikSense, PowerBI, Tableau, R, Python would be advantageous.
• Strong leadership skills to sustain a high-performing and motivated team.
• Good communication, presentation and influencing skills and able to manage stakeholders across multiple disciplines.
• Excellent use of MS Word, MS Excel, PowerPoint. This is necessary for the creation of engaging reports and presentations, for senior management, executives, and stakeholders.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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