SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

About the job

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster and securely.  Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide.  More than 23,000 financial services and healthcare organizations, from the world’s largest companies to small and mid-market firms, rely on SS&C for expertise, scale and technology.

Job Description

SS&C Global Investor Distribution Solutions (GIDS).

SS&C GIDS provides information processing and computer software services and products.  The Company’s operating segments include financial markets, customer management, professional services, and output solutions.  SS&C GIDS serves the alternative investments, asset and wealth management, banking and lending, insurance, and real estate industries.

SS&C is a leading provider of award-winning software and business process services for the global financial services industry.

Why You Will Love It Here:

• Flexibility: Hybrid Work Model
• Your Future: Income Protection Insurance & Salary Continuance
• Work/Life Balance: Generous Bereavement & Compassionate leave.
• Your Wellbeing:  Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance.
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity.
• Training:  Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!
  
  
  

What You Will Get To Do;

The role holder will be responsible for collecting and processing complex data, exercising due diligence as well as reviewing and implementing strict data quality processes.

At this level you will be required to demonstrate a comprehensive knowledge of relevant work processes alongside a broad understanding of related and interfacing activities to provide effective management of Transfer Agency.

This role is an SME or has Led and People Management responsibilities with a also focus on strategy, change management, resource planning and development (incl. people / team management), client relationship management and risk reduction.

You will be working within the Dealing Platform department and directly reporting to the Line Manager, AVP level of the FSU Settlement & Reconciliation department.
You will have a reporting line guiding the team during their day-to-day activity, establishing effective collaborative relations with clients, peers and superiors.
You will be accurately delivering high quality service both internally and externally by incorporating experience and industry knowledge in the daily workflow.

Your Responsibilities

• Assume responsibility for the efficient day to day running of the group acting as a source of technical expertise
• Exercise operational oversight within the department and make operational decisions, also driving procedural changes to improve performance of related business areas (as and when needed with the guidance of your AVP)
• Handle and resolve complex or unusual operational and managerial problems
• Ensure that procedures, policies and processes are consistent to so that a high-quality service is delivered to the customer
• Ensure benchmark KPI’s are achieved and exceeded where possible and tracked intra month
• Contribute to the development of the organization in terms of financial planning, business strategy, service offerings and policies
• Ensure compliance with regulatory requirements
• Promote risk awareness, assessment and control within the department
• Understand the risk environment within the department and manage appropriately
• Identify and secure resources required by the department
• Set department objectives with the guidance of your AVP to ensure the team members are clear about their goals and objectives setting requirements each year
• Perform appraisals, regular 1to1s and ensure appropriate training plans are in place and followed
• Ensure Career Development Plans are in place for all employees within the Team and manage Talent Performance Process within the deadlines
• Improve current processes to meet the changing requirements of our clients and improve efficiency
• Have a proactive and focused attitude to work and an ability to constantly meet deadlines

Your Profile

Education:

• Degree in Economics, Finance or Business Administration

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.