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Please note: jobs are posted until 11:59 pm on the job closing date.

Land Acknowledgment:

Algonquin College campuses in Ottawa and Pembroke are located on the traditional unceded, and unsurrendered territory of the Anishinàbe Algonquin People. The Algonquin People have inhabited and cared for these lands since time immemorial. We take this time to express our gratitude and respect to them and to the land for all that it has provided and will continue to provide.

Job Description:

Reporting to the Director, Student Support Services, the Finance and Operations Manager is responsible for the effective administration, financial stewardship, human resources operations, procurement support, operational planning and continuous improvement of Student Support Services and the broader Student Services portfolios supported by the Finance and Operations team. The role provides financial, human resources and procurement leadership and service to Student Support Services, Indigenous Initiatives including the Mamidosewin Centre, Recruitment, the Co-op and Career Centre, and the Registrar's Office.

In addition to the cross-portfolio business operations mandate, the position has direct management accountability for the AC Hub, Spiritual Centre, Volunteer Centre and Housing Office. The Manager provides strategic and operational direction for student-facing services, staff and student employees; oversees budgets, staffing, service standards, reporting, communications, events and program delivery; and works with internal and external partners to improve access, transition, engagement, belonging, housing support and student success.

The Manager develops and monitors multi-year operating and capital budgets, forecasts revenues and expenditures, manages complex funding and accountability requirements, supports workforce planning and employee relations, oversees procurement and contracting processes, and advises leaders on operational, financial and staffing decisions. The role also leads major student transition and engagement cycles, including AC Start and AC Day 1, supports the Student Navigator Program, and ensures programs and services are reviewed and improved using operational data, student feedback, risk assessment and available resources.

The position is a member of the Student Support Services Management Team and works collaboratively with College leaders, service areas, Finance, Human Resources, Procurement, Marketing and Communications, Facilities, Information Technology Services, the Students' Association, Campus Ministries, government and community partners. The role exercises independent judgement across a broad and complex portfolio and brings forward matters requiring Director or senior leadership approval.

Required Qualifications:

• Minimum four (4) year degree in Business

• A current Chartered Professional Accountant (CPA) designation 
• Minimum seven (7) years' experience:
  • In management demonstrating progressive advancements and responsibilities.
  • In Human Resource management and financial budgeting.
• Must possess strong leadership, supervisory and management skills to oversee the full scope of responsibility

• Strong analytical and decision-making skills to assess situations and make informative decisions in complex problem-solving situations.  Conflict resolution and negotiation skills are critical

• The ability to deal with confidential matters, while demonstrating a balance of compassion and good judgement

• Experience in employee motivation, teambuilding, human resources, and an understanding of the sector’s department staffing as well as an in depth understanding of the Colleges Directives and procedures

• Budget development

• Excellent planning, organizational and time management skills to evaluate determine and implement or assign the correct course of action in a timely and effective manner

• Must have excellent communication skills, both oral and written to manage the departments, the daily operations and assist in writing reports

• Must have strong communication skills to communicate with staff, internal, and external clients

• Ability to negotiate, use sound judgment in decision making, handle pressure and meet deadlines

• Experience in developing and managing budgets

• Must have a full understanding and experience with MS Windows, MS Office, Excel, Publisher, Outlook, Employment Standards Legislation, spreadsheet applications and AODA standards

• Sound knowledge of administrative policies and procedures and thorough knowledge of Student Support Services practices and procedures is preferred

• In-depth knowledge and comprehension of College policies and procedures is preferred

*This position is paid at Payband 11

* Vacancy is for P00901

This position is eligible for hybrid work in conjunction with the College's Flexible Work Arrangement Policy. https://www.algonquincollege.com/policies/hr26/ (subject to change).

Why Join Algonquin College?

• Compensation: Many roles offer a competitive base salary and comprehensive benefits, including health, dental, and retirement plans designed to support your well-being. Eligibility for benefits vary by position. Benefits | Careers

• Learning and Development Opportunities: Access to training, tuition assistance programs (Algonquin College Courses and Degree Completion), certifications, workshops, and professional courses that allow you to grow and advance in your career. About Us | Employee Learning and Development. Availability depends on role and employment status.

• Company Culture: Our values of caring, learning, integrity, and respect define how we interact with one another. We foster a supportive and collaborative environment. Algonquin College has been recognized by Forbes as one of Canada’s Best Employers for 2025 and one of Canada’s Best Employers for Diversity for 2024

• Inclusion, Diversity, Equity, and Accessibility (IDEA): We are proud to be the first Ontario college to implement an Equity, Diversity, and Inclusion policy, fostering an inclusive workplace where all employees feel respected and valued. Affinity Group Conversation Communities | Inclusion & Diversity & Truth and Reconciliation

• Flexible Work Arrangement Policy. Select positions are eligible for hybrid work in accordance with the College’s Flexible Work Arrangement Policy https://www.algonquincollege.com/policies/hr26/ (subject to change).

How We Use AI in Hiring:  

Algonquin College uses artificial intelligence technology to assist in screening and assessing applicants and their applications, while ensuring that all processes respect and uphold the provisions of applicable collective agreements above all else.

Accessibility:

Algonquin College values diversity and is an equal opportunity employer. We are committed to fostering an inclusive, equitable, and culturally respectful workplace. We offer an inclusive work environment and encourage applications from candidates of all backgrounds, including Indigenous peoples, persons with disabilities, members of racialized groups, and individuals from diverse communities. If you require accommodation during the recruitment process, please contact the Human Resources department at [email protected]. While we thank all those who apply, only those to be interviewed will be contacted.