The Field Support position is responsible for maintaining the safety, cleanliness, and operational readiness of all facilities while supporting the day-to-day operations of recreational programs, leagues, camps, and special events. This role ensures fields, equipment, and facilities are prepared to a high standard, provides exceptional on-site customer service, resolves operational issues, and helps create a safe, organized, and enjoyable experience for all participants.

Field Support staff play a critical role in maintaining facility standards, supporting league and program operations, completing routine maintenance, managing equipment and inventory, and assisting with seasonal facility projects.

Responsibilities

• Facility Operations: Prepare, open, close, and maintain sports fields, domes, gyms, and facilities, ensuring everything is safe, clean, and ready for daily programming and league operations.

• Facility Maintenance: Complete routine cleaning, inspections, minor repairs, snow removal, landscaping, and seasonal projects, including dome installation and removal.

• Equipment & Inventory: Set up, organize, maintain, and track sports equipment, uniforms, medical supplies, and facility inventory.

• League & Program Support: Assist coaches, referees, participants, and league management to ensure programs, games, and events run smoothly and on schedule.

• Customer Service: Provide exceptional on-site customer service, answer questions, resolve operational issues, and create a welcoming experience for participants and visitors.

• Safety & Compliance: Monitor facilities, identify potential hazards, maintain first aid supplies, and respond appropriately to incidents and emergencies.

• Sales & Marketing Support: Promote upcoming programs and leagues, engage with participants and teams to generate sales opportunities, and capture photos and videos for social media and marketing initiatives.

• Reporting & Communication: Complete roster checks, referee assessments, incident reports, and operational updates while communicating effectively with coaches, referees, and management.

Requirements

• Previous experience in recreational sports, sports facility operations, or a similar hands-on operational role is an asset.

• Experience working with sports domes, indoor sports facilities, or outdoor athletic fields is highly desirable.

• Strong practical skills, with the ability to perform general maintenance, cleaning, equipment setup, and minor repairs.

• Excellent customer service and communication skills, with the ability to interact professionally with participants, coaches, referees, and staff.

• Highly organized, proactive, and reliable, with the ability to manage multiple responsibilities in a fast-paced environment.

• Comfortable with physical work, including lifting and moving sports equipment, setting up fields, and performing indoor and outdoor maintenance in varying weather conditions.

• Strong problem-solving skills and the ability to work independently while supporting a wider operations team.

• Flexible availability, including evenings, weekends, and holidays, based on program and league schedules.

• A positive attitude, strong work ethic, and genuine interest in recreational sports and creating great experiences for participants and families.

Additional assets:

• Experience with sports dome operations, including dome inspections, pressure monitoring, and seasonal dome installation/removal.

• First Aid/CPR certification.

• Experience with inventory management, facility inspections, or health and safety procedures.

Benefits

Compensation: $19-22 p/h