JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

Working with JLL’s tech client , you will play a key role within the client’s office as the first point of contact for all incoming calls, employees and the public. This role ensures experience provided is seamless, welcoming and professional representing both JLL and the client.

Snapshot of the role:

• Provide high standards of service delivery face to face, via telephone and email communication
• Ensure client requests and inquiries are actioned and answered
• Coordinate bookings of meeting rooms and catering requests. Ensure the reception area and workplace common spaces are free of hazards
• Maintain office supplies inventory and place orders, when necessary,
• Receive and sort mail and packages including organizing couriers
• Participate in regular safety drills and training sessions
• Maintain general tidiness of the reception area and meeting rooms
• Responsible for e-library which includes daily news articles, announcements, annual reports, research etc
• Collaborate with facilities team to report and address any building maintenance issues
• Manage vendor relationships and on site coordination for services like cleaning, plants services, Kitchen supplies, routine maintenance works etc.
• Manage client events
• Respond to employee inquiries and concerns regarding facility issues
• Processing invoices and work orders
• Coordinate maintenance and repair activities, including scheduling routine inspections
• Ensure compliance with health and safety regulations
• Manage facility-related communications to staff
• Assist Facility site lead with  daily operations of the facility, ensuring a safe and functional work environment
• Ad hoc duties requested by management and Facilities site lead

Eligibility

• Strong customer service and interpersonal skills
• Collaborative team player with ability to work independently
• Strong verbal and written communication skills
• Desired experience in financial/investment bank services, hotel or corporate reception/customer service role
• Desired First Aid certification

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.