EverHealth Process Product Designer — EverHealth Portfolio

EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 745,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications.

Mission

Help product teams across EverHealth solve real customer problems and ship experiences that are simple, useful, and effective — not just attractive screens.

What you’ll do

• Partner with Product Managers, Insights analysts and Engineers as part of a cross-functional product team.
• Participate in discovery to understand customer problems through research, data, workflow observation, and feedback.
• Help define the problem before jumping to the solution.
• Explore multiple solution paths through flows, wireframes, prototypes, and high-fidelity designs.
• Validate ideas early with customers, users, and internal experts before teams commit to building.
• Collaborate closely through implementation to make sure the shipped experience matches the intent.
• Use customer feedback and product metrics to improve experiences after launch.
• Contribute to and maintain the EverHealth design system so teams move faster with more consistency.
• Use AI to accelerate research synthesis, ideation, prototyping, content exploration, and design workflows — while applying human judgment, customer evidence, and craft standards.
  

What you own

• The clarity and usability of the experiences you design.
• The quality of the design artifacts teams use to build: flows, prototypes, specs, interaction details, and edge cases.
• The customer evidence behind your recommendations.
• The fit between user needs, business outcomes, and technical constraints.
• The consistency of patterns across the portfolio where shared standards make the experience better.
  

How you’ll be measured

• Teams have a clearer understanding of the customer problem before they build.
• Designs reduce friction, confusion, clicks, workarounds, and support burden.
• Product experiences are easier to use, easier to learn, and easier to trust.
• Engineers have the detail and context they need to build with quality.
• The design system becomes more useful, more adopted, and more complete over time.
• Customers and users feel the difference in the shipped product.
  

What we’re looking for

• Experience designing digital products from discovery through delivery.
• A strong portfolio that shows problem solving, not just polished UI.
• Ability to simplify complex workflows into intuitive product experiences.
• Strong collaboration with Product, Engineering, and stakeholders.
• Comfort with ambiguity, feedback, iteration, and tradeoffs.
• Proficiency with Figma and modern prototyping tools.
• Practical experience using AI to move faster, without outsourcing judgment, research, or taste.
  

You’ll thrive here if you

• Are curious and customer-obsessed.
• Ask “why” before designing “what.”
• Prefer evidence over opinion.
• Enjoy working directly with PMs and Engineers.
• Challenge assumptions without creating drama.
• Take ownership of the outcome, not just the mockup.
• Care about craft, but care even more about whether the product works for the customer.
  

What great looks like

Product teams make better decisions because of your work. Customers experience less friction because of your work. Engineers build with more clarity because of your work. The goal is to help teams ship better products that have a positive impact on the lives on our users.

Where: The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States. Candidates based in the Chicago area will work hybrid, meeting with the team in person 1–2 days per week. Candidates elsewhere in the U.S. will work remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America. 

Benefits and Perks: 

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid 

• Continued investment in your professional development 

• Day 1 access to robust health and wellness benefits, including an annual wellness stipend 

• 401k with up to a 4% match and immediate vesting 

• Flexible and generous (FTO) time-off 

• Employee Stock Purchase Program 

Compensation: The target base compensation for this position is $100,000 to $120,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. 

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

EverCommerce uses approved artificial intelligence (“AI”) tools to support its business operations. Employees are encouraged to use authorized AI tools, when appropriate for their roles, to improve efficiency, quality, and innovation. All AI use must comply with company policies, including requirements concerning confidentiality, data security, intellectual property, accuracy, and human review. Employees remain responsible for reviewing and validating AI-assisted work.