Company Overview

Carbery Group is dedicated to enriching lives. How do we do this? Owned by the farmers of West Cork, we are a global business with deep local roots. Our mission is to deliver lasting value to our farmer shareholders while making positive impact on our customers, employees, suppliers, partners, and the communities we serve. We are committed to doing this by creating healthier, tastier, and more sustainable food and ingredient solutions.

With customers in over 50 countries, we pride ourselves on our commitment to innovation, our open mindset and ability to be a good partner. We prioritise our customers' needs, while also valuing our planet and fostering a thriving, people-first environment.

Your Role in Carbery's Success

How You Will Contribute

KEY RESPONSIBILITIES

How You Will Contribute:-

• Coordinate with the in-house sales team to support accurate and timely processing of customer orders
• Support dispatch planning activities
• Track and resolve shipping errors and customer queries
• Generate shipment paperwork for EU and non-EU movements
• Liaise with Production on product availability and allocation
• Coordinate transport providers to ensure prompt and accurate movement of shipments
• Liaise across departments on inventory control matters
• Review purchase orders and shipping documents to ensure accuracy
• Process invoices using relevant IT systems, including AX, SharePoint and Microsoft Office applications
• Participate in internal and external audits
• Adhere to site standards and procedures
• Update and maintain procedural documentation
• Participate positively in team meetings
• Support cross-training within the team
• Participate in continuous improvement projects
• Ensure all services provided meet required quality standards
• Participate in and co-chair the daily Cheese Dispatch meeting
• Ensure KPIs are available for relevant meetings
• Raise issues in a timely manner and escalate when necessary

This list of responsibilities is not exhaustive. Depending on business needs, the role incumbent will be expected to demonstrate flexibility and assume additional responsibilities as required.

 
KEY REQUIREMENTS
Essential Requirements:-

• Excellent computer literacy, including Excel
• Excellent interpersonal and communication skills, both verbal and written
• Strong attention to detail
• Good multitasking and time-management skills, with the ability to prioritise tasks and meet tight deadlines
• Excellent organisational and administration skills
• Positive customer service attitude
• Strong team player

Desirable Requirements:-

• Previous experience in order administration and inventory control

Our Commitment to our People

We are a diverse and growing workforce of over 1,000 people across eight countries globally. As we continue to grow, we want to ensure that Carbery Group continues to be a place where people are supported to develop and feel that they can do their best work. We are committed to driving growth, developing future capability and delivering results through our dedicated teams.

We offer competitive salaries, comprehensive benefits, and an inclusive workplace where your skills, perspectives, and experience help shape the future of our industry. Join us and be part of a team that values collaboration and makes a meaningful impact - from local communities to global markets.

Carbery Group is proud to be an Equal Opportunity Employer, committed to fostering a supportive work environment.