À propos de ce poste Customer Master Gatekeeper chez Chevron
About Us
Chevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape.
Chevron markets Caltex® fuels, lubricants and other petroleum products in the Philippines. Our network of service stations, terminals and sales offices forms the backbone of our presence in the Philippines.
Chevron supports its operations in the Philippines and worldwide through two subsidiaries: Chevron Philippines Incorporated (CPI), which manages downstream operations and markets Caltex brand fuels, lubricants and petroleum products, and Chevron Holdings Incorporated (CHI), a global business services organization. Established in 1998, CHI provides business support services in finance and accounting, information technology, supply chain management, human resources, customer service and marketing. It serves Chevron affiliates around the world and has grown to be one of the leading global business services organizations in the Philippines. The company has received various recognition as one of the country’s top employers and as a champion of diversity and inclusion in the workplace.
At Chevron, we believe humanity can solve any challenge – including meeting the world’s energy needs of today, while advancing a cleaner energy tomorrow.
About the Role
We have an exciting opportunity in Chevron Philippines Inc. for a Customer Master Gatekeeper. This role will be based in Makati, Philippines.
Responsibilities for this position may include but are not limited to:
Manage/Coordinate Customer Master Requests (CMR) Form – CREATE/CHANGE:
- Validate legitimacy, accuracy & completeness of initial Business Consultant request form business scenario, BC fields completed and supporting documents (e.g. DSM approval, financials, etc..)
- Coordinates Form Completion – Workflow for Retail & C&I to be coordinated through existing SharePoint site, requiring determining the appropriate Data Stewards required to fully complete the request business scenario. Data Stewards to be incorporated into workflow include Pricing, T&O, PFO, Credit, DSM, etc..
- Review Completed CMR Form – to further validate the form request correctness & completeness prior to entering into customer master SAP Portal - DIFET
- Post SAP-Entry Review – for critical field’s related requests, ensure a ‘post-SAP review check’ is undertaken after entry/loading by PAD Data Integrity team into SAP
- Request Completion Notification - notify the BU Initiator & Data Stewards the request has been successfully committed to SAP and provide creation numbers (e.g. Sold-To, Ship-To, etc…)
- Ensure Appropriate TOCA Approvals have been obtained as defined by the necessary CMR request scenario
Go to Point-Person CMR Queries from the Sales & Data Steward groups:
- Collaborate with the Business, ST&CI VCO COE, Gatekeepers, Data Stewards and PAD to address any uncertainties in form request completion and assist obtaining/connecting relevant SME groups to obtain answer where it requires wider expertise
Contact Point for CMR Maintenance Change & Continuous Improvements
- Collaborate with the Business, ST&CI VCO COE, Gatekeepers, Data Stewards and PAD to 1. Identify new scenarios;'
- Incorporate business rules validations to error-proof the CMR form; 3. Update field drop-down selection lists
- Manage International Gatekeeper-CCN and Data Steward (eg Business Consultant, T&O, Pricing, Credits) distribution lists
- Identify and updates required to Help Tabs (CMRF Guide, Links, Field help and GK Reminders)
- Identify and coordinate workflow improvement opportunities
- Coordinate for such changes/improvements with the Data Analyst
Ensure Sustaining Org Capability of Sales & Data Steward groups for New User / Refresher Training
- Identify any updates/improvements to Maintain the Order to Cash – Customer Master Data Help/FAQ Library reference materials
- Provide New User & Refresher Training (frequency based upon requirement/judgment)
Everything we do at Chevron is guided by our values and our commitment to The Chevron Way (https://www.chevron.com/about/the-chevron-way). At the heart of The Chevron Way is our vision to be the global energy company most admired for its people, partnership, and performance.
Participate in world-leading energy projects, advance your professional development and expand your career within an inclusive, collaborative and high-performing workplace.
Benefits
- Competitive salary
- Health care coverage for you and your eligible dependents
- Annual corporate incentive bonus when the company meets established goals
- Recognition & awards program
- Life insurance
At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop and retain diverse Filipino talent. Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years. The Index ranks American companies based on their commitment to equality in the workplace.
Connect with us:
Chevron participates in E-Verify in certain locations as required by law.
