WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Roles & Responsibilities:

• Establish new or revise processes to support GM CSS business strategies in particular Digital Sales.

• Facilitate data extraction, compilation, reporting and analytics for CSS desk.

• Enable GM's Digitization initiatives – Digitise Information, RPA and Automation, including establishing relevant frameworks and process procedures/ documentation

• Enhance processes/systems together with the business and support units to mitigate operational risks and ensure accuracy in reporting.

• Own business testing activities including test strategy, test cases, execution reviews and defect management. Validate system enhancements and ensure production readiness.

• Ensure continuity and enhancement of system to accommodate the business needs and flow, to enable GM to achieve OP.

• Collaborate with other divisions and business partners to facilitate and execute delivery of new products, services and channels for the Bank.

• Grow adoption, transaction volume and revenues of Digital Sales channels across CSS product suite including Business Banking FX Online, CFS Online FX, FX API etc

• Support the Consumer Financial Services FX business across customer segments including Mass, Premier and Premier Private.

• Train and develop capability as a Global Markets CSS dealer, including obtaining PKMC license.

• Support CSS desk across business activities where required.

• Execute management action plans and address areas of improvement for BNM, MAS, other Regulatory and Internal Audit findings.

Requirements:

• Good degree in Finance/Data Science/Computer Science or equivalent

• Knowledge of data analytics and related applications e.g. Tableau, PowerBI, SQL, Excel VBA will be beneficial

• Banking experience/knowledge a plus

• Proficient in English. Chinese proficiency a plus

• Results oriented individual and able to work well under pressure

• Excellent communication and interpersonal skills

• Team player

• Strong analytical and problem-solving skills.

• Excellent stakeholder management and communication skills.

• Ability to translate business requirements into implementable solutions.

• Project management and delivery capability with ability to manage multiple concurrent initiatives.

• Strong attention to detail and governance mindset.

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.