Create connections that move people and business forward.

At AIA, your customer insight, commercial expertise and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and turn insight into engaging experiences, trusted relationships and sustainable growth for our customers and communities.

Join us to shape how people engage with health, wellbeing and protection, grow through new experiences and extend your impact across Asia.

About the Role

Reporting to Director / Associate Director, Corporate Communications, the incumbent is responsible to lead, drive and implement the company communications initiatives to support business priorities. The role requires extensive collaboration with different business functions and external partners to maximise business benefits. The incumbent is also responsible for supporting company-wide initiatives for AIA Hong Kong and Macau, and AIA Group when required.

This role contributes to the delivery of customer outcomes that are reliable, thoughtful, and create meaningful impact for customers and society. The role holder is expected to embed a customer first mindset in all decisions and actions by developing a clear understanding of customer needs, taking end to end ownership to resolve issues, and working collaboratively across teams to continuously enhance the customer journey—both directly and indirectly.

Roles and Responsibilities:

• Plan and execute comprehensive internal and external corporate communications strategies to enhance the company’s brand/image.

• Collaborate with internal partners and external agencies to ensure effective communications.
• Develop communications materials such as press release, interview briefing documents, Q&As and social media content.

• Assist supervisor in handling media enquiries, crisis and issues.

• Monitor industry development, market trends and regulatory changes to identify external communication opportunities and issues.
• Handle ad-hoc projects and administrative tasks as required.

Minimum Job Requirements:

• University degree holder or above, preferably in journalism, communications, PR & marketing discipline.
• Minimum 10 years of relevant experience in corporate communications and/or public and media relations. Experience in insurance industry is an advantage.

• Good command of written and spoken English & Chinese, able to communicate with all levels in the organisation including Senior Management, teammate with strong sense of responsibilities, able to meet tight deadlines and positive working demeanour.
• The incumbent is required to obtain relevant license if the job involves in regulated activities.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.