Create connections that move people and business forward.

At AIA, your customer insight, commercial expertise and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and turn insight into engaging experiences, trusted relationships and sustainable growth for our customers and communities.

Join us to shape how people engage with health, wellbeing and protection, grow through new experiences and extend your impact across Asia.

About the Role

Drive and motivate agency to achieve business target through implementation/ execution of marketing/ incentive initiatives and provide sales support to agency force. Also, to support PMDD projects, events & initiatives.

This role contributes to the delivery of customer outcomes that are reliable, thoughtful, and create meaningful impact for customers and society. The role holder is expected to embed a customer first mindset in all decisions and actions by developing a clear understanding of customer needs, taking end to end ownership to resolve issues, and working collaboratively across teams to continuously enhance the customer journey—both directly and indirectly.

Roles and Responsibilities:

1. Business Planning

• Assist Session Head to formula business plan to engage & uplift agency force’s competencies and to drive their productivity to MDRT
• Implement and promote PMDD strategy, initiatives & events through collaboration with various departments, especially BTDD & ABDD Zone, as well as agency force to achieve business target
• Support agency/ company events from planning to execution
• Prepare and conduct presentation to communicate company / PMDD information to agency force
• Monitor agency production progress and follow-up with agents
• Produce regular reports on agency contest and performance for agency and management review

2. Agency Support

• Provide professional service and support to agency, and liaise with internal departments to resolve complicated issues
• Handle agency enquiries and provide accurate and timely response
• Raise suggestions / improvement ideas on business issues and workflow to drive operating efficiency

3. Other Responsibilities

• Perform other responsibilities and duties assigned by supervisor to meet operational and/ or other requirements

Minimum Job Requirements:

• University graduate or above, preferably in Business Management / Marketing / Finance / Economics
• Minimum 2 years working experience, insurance/ banking/ other wealth management industry is preferable
• Experience in distribution support or front-line sales is preferable
• Good interpersonal, communication and public speaking skills
• Strong problem-solving skill and results oriented
• Good command of both written and spoken English and Chinese, Mandarin is an advantage
• Conversant in Ms Word, Excel and Powerpoint
• The incumbent is required to obtain relevant license if the job involves in regulated activities.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.