At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The communications manager will develop and execute integrated communications and media relations strategies for U.S. Bank’s capital markets businesses, including fixed income, foreign exchange, commodities, debt capital markets, trading and other institutional financial services. The role will serve as a strategic communications advisor to business leaders, build relationships with national and trade media, and provide internal communications support to the head of the area.

The position is an individual contributor on the Wealth, Corporate, Commercial and Institutional Banking (WCIB) communications team within Public Affairs and Communications. In addition to supporting capital markets, the manager will partner with the WCIB communications leader on media relations and select external communications for the vice chair and head of WCIB, lead communications for research initiatives such as the CFO Survey, and collaborate across the organization to develop integrated storytelling opportunities.

Their responsibility will include providing expert communications consultation, developing media plans for product launches, proactive and reactive media relations that may include timely market trends, thought leadership, and other aspects of these complex businesses that lend themselves to media outreach. The individual will also collaborate with other key stakeholders to develop multifaceted communications plans that include internal, cross-enterprise storytelling, social media amplification, speaking engagement and thought leadership opportunities, as well as storytelling on U.S. Bank’s owned media platforms.

Ideal candidate will have external communications experience in Financial Services, particularly capital markets, corporate banking, or other institutional financial services businesses.

Responsibilities:

• 360-degree external communications support – plan development, content creation, tactical implementation, executive coaching, media training, interview staffing, tracking and reporting results.
• Proactive and reactive media relations; Develop ideas for pitches based on industry and market topics and trends.
• Stay up to date on events and developments – internally and externally – that impact U.S. Bank while identifying opportunities to increase positive visibility for the organization.
• Provides executives and other spokespeople with communications guidance related to core business line priorities / objectives.
• Works to implement communications strategies for complex business lines to build U.S. Bank’s reputation and increases brand awareness of capabilities.
• Partners with central Public Affairs and Communications team on major events that may involve media interaction, such as a reduction in force, adds to staff, cross-business line moves, new leaders, major new initiatives, etc.
• Partners with PR agency for some efforts, and fosters direct relationships with key reporters.
• Collaborates with social media partners.
• Provide spokesperson and leader support for external events including speaking remarks, staffing, etc.
• Collaborates with communication peers in other business areas to connect opportunities for aligned storytelling.
  

Basic Qualifications:

• Bachelor's degree, or equivalent work experience
• Ten or more years of experience in communications activities
• Two or more years of management experience

Preferred Skills/Experience:

• Proven experience in developing and executing a clear communication strategy to help the company achieve its objectives
• Demonstrated success supporting communications for capital markets, corporate banking, or other institutional financial services businesses, with expertise in media relations, executive communications, and thought leadership.
• Strong network of financial and business media contacts, with experience positioning market-facing executives and subject matter experts on capital markets, economic trends, and institutional banking issues.
• Contemporary, creative approach to communication strategy
• Demonstrated leadership skills, diplomacy, and ability to gain buy-in from diverse teams.
• Experience working with reporters in complex industry
• Comfortable operating in a complex, fast-paced environment
• Contemporary, creative approach to communication strategy
• Demonstrated leadership skills, diplomacy, and ability to gain buy-in from diverse teams
• Strong verbal and written communication skills
• Always do the right thing and represent USB with ethics and integrity- Experience managing an outside PR agency.

Location Expectations:

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.