Jobs › Companies › Druva › Cloud Operations Support Engineer

À propos de ce poste Cloud Operations Support Engineer chez Druva

Druva · Sur site · Santa Clara, CA

About Druva

Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence.

Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world.

Visit druva.com and follow us on LinkedIn, X and Facebook.

About the Role

As a Cloud Operations Engineer at Druva, the industry leader in Cloud Data Protection and Management, you will play a key role in supporting, maintaining, and scaling cloud infrastructure within a fast-paced, complex, and FedRAMP-certified environment. Working under general guidance, your focus will be on developing professional expertise in cloud operations, addressing tasks of moderate scope, proactive monitoring, and assisting cross-functional teams to deliver reliable, highly available solutions for our growing customer community.

Responsibilities:

  • Participate in weekly team meetings, working closely with devops, support, and quality assurance
  • Monitor and manage all cloud infrastructure, including Friday evening deployments of production updates and OS patches
  • Support various AWS and Azure services being utilized and gain foundational expertise across primary infrastructure components

Incident Response and Troubleshooting:

  • Prioritize and address tickets related to server, network, and storage issues
  • Provide escalated support for problems and incidents
  • Ensure incident resolution is within the defined SLA (Service Level Agreement)

Automation and Monitoring:

  • Develop, maintain, and enhance Infrastructure as Code (e.g., Terraform, CloudFormation) and automation scripts for testing and deployment.
  • Configure and deploy supporting tools for proactive monitoring, observability, and security (e.g., Grafana, Prometheus/Thanos, Wiz, OpenSearch)

Communication and Collaboration:

  • Effectively communicate project updates and tasks to the Operations team and stakeholders in other departments
  • Collaborate with cross-functional teams to ensure seamless cloud operations

Expectations:

  • Support production deployments scheduled on Fridays between 5pm - 11pm PDT on a rotating basis
  • Take responsibility for identifying and resolving vulnerabilities in the FedRAMP environment
  • Develop and monitor dashboards to track real-time metrics

Experience & Skills:

  • Minimum of 2 years of related experience (or an advanced degree without experience, or equivalent work experience)
  • Proficiency in AWS and Azure services (or another Cloud Provider).
  • Experience with containerized applications (ECS, Kubernetes, Docker)
  • Experience with observability and monitoring (Grafana, OpenSearch)
  • Experience with an SIEM (Security Incident and Event Management) application
  • Familiarity with one programming language (Python, Go)
  • Familiar with Infrastructure as Code (Terraform, CloudFormation)
  • Knowledge of Linux operating systems deployments & patching (Ubuntu, RHEL)
  • U.S. citizenship is required to support Federal customer engagements. Existing or ability to obtain a U.S. government security clearance (Public Trust, Secret, or higher) is a strong plus.
     
     

Certifications (Bonus):

  • AWS, Azure, RHEL, CCNA

Why You’ll Love Working Here

Innovation is how we operate, not a side project. You’ll work in a culture that values bold thinking and continuous improvement, where global teams experiment, iterate, and turn new ideas into products customers can rely on.  

If you’re looking for high-ownership work, visible impact, and a culture that values innovation, collaboration, accountability, and growth—where you’ll be trusted to lead and empowered to build—you’ll thrive at Druva.

What We Offer

The pay range for this position is expected to be between $108,000 and $151,333/year; however, base pay offered may vary depending on multiple individualized, non-discriminatory factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other incentive compensation opportunities in the form of discretionary annual bonus or commissions, and equity. Additionally, full-time employees are eligible to participate in our comprehensive benefits program, including health and wellness benefits, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time. 

Data Privacy Notice for Job Candidates:

For information on personal data processing, please see our Druva Privacy Policy

Druva is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at recruiting_us@druva.com

EEO IS THE LAW

NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS

Prêt à postuler chez Druva ?
Postuler chez Druva

Comment se compare ce salaire pour Technical Support

Ce poste paie $129,667/yr — en dessous de la fourchette habituelle pour les postes Technical Support.

$130,458 la médiane $147,500 $193,750

Fourchette typique $131,250–$154,313/yr, à partir de 18 annonces Technical Support comparables sur JobsRadar (rémunération annualisée en USD). Voir les aperçus de salaire pour Technical Support →

Emplois similaires

Agilent Technologies
Remote Technical Support Engineer
Agilent Technologies
⚡ Postuler tôt US-CA-Santa Clara Hybride $60,008–$112,507
● Nouveau 👁 Vu ✓ Postulé il y a 1 j
Applied Materials
Advanced Packaging Global Product Support Engineer
Applied Materials
⚡ Postuler tôt Santa Clara,CA Sur site $124,000–$171,000
● Nouveau 👁 Vu ✓ Postulé il y a 4 j
Applied Materials
Technical Product Support (TPS) Engineer III – (E3)
Applied Materials
⚡ Postuler tôt Santa Clara,CA Sur site $110,500–$152,000
● Nouveau 👁 Vu ✓ Postulé il y a 1 sem.
Applied Materials
Manager, Hardware (HW) Qualification and Development Support Team (DST) Engineer
Applied Materials
⚡ Postuler tôt Santa Clara,CA Sur site $165,500–$227,500
● Nouveau 👁 Vu ✓ Postulé il y a 2 sem.
Agilent Technologies
Product Support Engineer, LC/MS
Agilent Technologies
⚡ Postuler tôt US-CA-Santa Clara Sur site $163,008–$254,700
● Nouveau 👁 Vu ✓ Postulé il y a 2 sem.
Gatik AI
IT Support Engineer
Gatik AI
⚡ Postuler tôt Santa Clara, CA Sur site $120,000–$170,000
● Nouveau 👁 Vu ✓ Postulé il y a 3 sem.
NVIDIA
Senior HPC Support Engineer - Ethernet and AI Infrastructure
NVIDIA
⚡ Postuler tôt US, WA, Redmond Sur site
● Nouveau 👁 Vu ✓ Postulé il y a 1 mois
NVIDIA
Senior HPC Support Engineer, InfiniBand - NVLink
NVIDIA
⚡ Postuler tôt US, WA, Redmond Sur site
● Nouveau 👁 Vu ✓ Postulé il y a 1 mois
NVIDIA
Senior HPC Support Engineer, InfiniBand - NVLink
NVIDIA
⚡ Postuler tôt US, MA, Westford Sur site
● Nouveau 👁 Vu ✓ Postulé il y a 3 mois

Inscrivez-vous pour des suggestions adaptées aux emplois que vous ouvrez et aux recherches que vous enregistrez.

Plus d’emplois chez Druva

Voir tous les emplois chez Druva →

Postuler maintenant
🤖

Doucement — un instant

JobsRadar a été conçu pour de vraies personnes qui traversent une période difficile dans leur recherche d’emploi — pas pour des requêtes automatisées. Vous cliquez beaucoup trop vite et vous êtes maintenant temporairement bloqué.

Revenez plus tard. Si vous cherchez réellement un emploi, nous sommes de votre côté — agissez simplement comme un être humain.

Catch your next role the second it’s posted.

Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

Create free account

Free forever · takes 30 seconds · already have one?

Prenez une longueur d’avance dans votre recherche d’emploi.

Rejoignez notre canal Telegram pour ce qui vous aide à décrocher le poste — références salariales, le pouls hebdomadaire du marché et les annonces de nouveautés. Pas de spam, que du signal.

Rejoindre le canal — c’est gratuit