We are looking for a data-driven Claims Management Specialist to manage and optimize our end-to-end seller and logistics compensation processes across EU region. In this role, you will serve as the primary point of contact for compensation tickets, translating complex and ticket data into actionable insights to reduce rejection rates, identify process bottlenecks, and eliminate financial leakages. Working closely with cargo partners, warehouse, partner management, finance and reporting teams, you will be responsible for end to end operation, follow up and monitoring of the compensation process.

- Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.

- Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.

- Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.

- A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.

- Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.

- Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.

If this role excites you, apply today, we look forward to taking the next step with you.