The BI Support Analyst is responsible for supporting, maintaining, and improving Business Intelligence solutions across the organization. This role ensures data accuracy, report reliability, and timely resolution of BI-related issues while collaborating with business stakeholders and technical teams to optimize reporting and analytics processes.

Key Responsibilities:

• Support the Build and maintenance of data pipelines feeding executive dashboards and reporting systems.
• Translate complex data interconnected from multiple sources into clear, visual insights for executive audiences.
• Leverage generative AI to accelerate analysis and hypothesis testing.
• Ensure data quality, governance, and regulatory compliance.
• Support real-time decision-making through automated reporting and alerts.
• Create and maintain standard reports and dashboards in BI tools.
• Support data quality checks and document data issues.
• Document analysis processes and maintain technical documentation.
• Extract and validate data from multiple sources using SQL
• Support ad-hoc analysis requests.

Qualifications:

• Bachelor's Degree holder
• 2+ years in business intelligence or data analytics.
• Proficiency in SQL and Data Modeling (Snowflake, Databricks, SSRS).
• Expertise in BI platforms (Tableau, Power BI, Looker).
• Ability to communicate findings clearly and collaborate between technical and non-technical stakeholders.
• Demonstrated high level of attention to detail.
• Database and data warehouse fundamentals.
• Statistical modeling and basic ML concepts.
• Advanced Excel.
• Familiarity with AI tools (Chat GPT, Claude, Copilot) and their applications.
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

Preferred Skills:

• Experience with AWS S3, Python/R.
• Experience leveraging AI tools to improve workflows in a professional work setting.
• Prior experience supporting system migrations and translating related analytics reporting

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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