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Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

Job Description

What You'll Do

• Serve as Senior Business Analyst for the procurement system, supporting Source-to-Pay, vendor management, and Procure-to-Pay business processes

• Work closely with product owners, business stakeholders, subject matter experts, and IT product delivery teams to define, validate, and prioritize business needs

• Plan and facilitate requirements elicitation sessions, workshops, interviews, walkthroughs, and process discussions with business and technical stakeholders

• Analyze current and future-state procurement processes and identify business rules, gaps, dependencies, risks, and opportunities for process improvement

• Translate business requirements into clear, testable user stories, acceptance criteria, process flows, functional specifications, and backlog items

• Support product owners in defining, refining, prioritizing, and maintaining the product backlog in alignment with business value, delivery capacity, and release objectives

• Collaborate with solution architects, developers, QA, release managers, and vendors to ensure requirements are understood and delivered as intended

• Participate in sprint planning, backlog refinement, daily coordination, sprint reviews, retrospectives, defect triage, and release readiness activities

• Support user acceptance testing by preparing test scenarios, validating test results, clarifying expected behavior, and coordinating issue resolution with delivery teams

• Maintain requirements traceability from business need through user stories, solution delivery, testing, deployment, and post-release validation

• Prepare and maintain business analysis deliverables, including requirements documentation, user stories, process maps, decision logs, issue logs, and stakeholder updates

• Provide functional input during design reviews, demonstrations, change impact assessments, training preparation, go-live, hypercare, and post-release stabilization

• Identify delivery risks, requirement ambiguities, and stakeholder alignment issues, and work with the product owner and delivery team to resolve them in a timely manner

What You'll Need

Required:

• Bachelor’s degree in Computer Science, Accounting or related discipline

• At least 8–10 years of professional experience as a Business Analyst or Senior Business Analyst in major enterprise system implementation, modernization, or product delivery projects

• Strong knowledge of procurement business processes, including Source-to-Pay, Procure-to-Pay, sourcing, supplier/vendor management, contracts, requisitions, purchase orders, receiving, invoicing, and payment-related processes

• Experience with procurement, Source-to-Pay, Procure-to-Pay, vendor management, or ERP platforms such as Ivalua, Coupa, SAP, Oracle, or similar solutions is preferred

• Certifications in Business Analysis, Agile, Scrum, Product Ownership, or Procurement are preferred but not mandatory

• Must have extensive experience using Microsoft products (Word, Excel, PowerPoint, Visio, Project) for professional documentatio

• Must have excellent oral and written communication skills in English

• Extensive knowledge of Agile frameworks and the System Development Life Cycle (SDLC), with experience applying Agile and SDLC principles in enterprise system implementation projects

• Proven analytical and problem-solving skills, including the ability to independently research complex issues, analyze relationships among multiple factors, identify root causes, anticipate risks, evaluate alternatives, and recommend practical solutions

Physical Demands

• Ability to safely and successfully perform the essential job functions

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.