The opportunity

The Analytics Sr Consultant position is a client-facing role requiring both technical and business/marketing knowledge and skills. Consultant will work to gather and understand their client's unique business requirements and develop and build customized solutions to meet client's analytic and reporting needs with the Analytics platform. In addition, consultant help each client architect and implement best in class web analytic setup throughout their websites and applications, perform quality checks to ensure that the implementation work has been completed successfully, and diagnose and solve technical issues when they arise. Consultant will not just help setup Analytics for customers, he/she will also be responsible to contribute to overall digital strategy and derive and setup Analytics product integration with other products to solve key business use-cases. It is a very technical job with constant customer interaction. 

What you’ll be doing

• Gain an in-depth knowledge of a client's website architecture, business model, and online marketing strategy
• Gather, document and help form/guide client business requirements, key performance indicators and other functional and/or technical requirements
• Create project plan and project roadmap with clear outcomes
• Design customized solutions and technical tag implementation strategies
• Generate customized web analytic collection code and assist with its implementation and deployment directly on the site or through tag management platform
• Support client's developers and third parties throughout the implementation process
• Validate and debug implementation and follow through on issues until resolved
• Light manipulation of JavaScript as needed to customize web analytic solutions
• Advise key stakeholders and drive client success based on clients most important business drivers
• Provide expert services on data sources, data connectors, report builders, heartbeat tracking, app setup (acquisition links, push notification, triggers, etc.,) 
• Help setup integration across other Adobe experience cloud products and external products 
• Interact frequently with clients via phone, email, and/or in-person-including interaction with marketers, analysts, web developers, and C-level executives 
• Communicate confidently and proactively with customers throughout the project life cycle 
• Manage multiple client engagements simultaneously 
• Manage customer expectations appropriately and keep projects on schedule and within scope 
• Become an expert in the use of Adobe products and the methods by which they can be used to \effectively optimize online businesses 
• Work to educate clients on the best practices in relation to their specific industry and key business \requirements 
• Keep accurate daily records of client billable time 
• Technical writing and PowerPoint presentation creation Additional Responsibilities: 
• Act as a technical lead point of contact with Digital Marketing Consultants 
• Innovation is the key for Sr Consultants. Ideate and work with different teams to deliver new \solutions 
• Able to ideate and deliver automation solutions which help in delivering our projects better 
• Connect with product BU/Engineering team to share new ideas and to provide feature requests
• Work with other Consultants to make recommendations in regards to Adobe experience cloud technical implementations 
• Build technical/business relationships with Consultants maintaining the highest level of professionalism. 
• Work and collaborate with internal teams and client partner relationships. 
• Support additional team members by mentoring and teaching 
• Work closely with the Quality Assurance team to ensure professional delivery of technical implementations

What we want from you

• 8+ yrs. of overall experience working in web analytics or a related field
• Bachelor's/Master's degree in Computer Science with equivalent work experience 
• Solid understanding of online marketing, tools and technology 
• Strong understanding of HTML and web protocols 
• Strong-to-advanced JavaScript skills 
• Passion for the internet domain and use of technology to solve business problems 
• Solid understanding of general business models, concepts and strategies 
• Must be self-motivated, responsive, professional and dedicated to customer success 
• Possess an innovative, problem-solving, and solutions-oriented mindset 
• Exceptional organizational, presentation, and communication skills- both verbal and written 
• Demonstrated ability to learn quickly, be a team player, and manage change effectively 
• Extensive knowledge of Microsoft Office

If you know some of this even better

• Previous experience working with Adobe Analytics or similar tools 
• Website optimization consulting experience 
• Advanced SQL skills, Data modelling / Data Warehousing skills
• Web development experience 
• Experience working with Mobile / Media Analytics implementations to the core code level details and development 
• Experience around usage of APIs, hands on development experience on programming languages such as Node.js or Python 
• ERP, Saas, or other software implementation experience 
• Deep vertical industry experience (e.g., Retail, media, financial services, high tech, etc.) 
• Expertise with mobile or social media analytics

What we can offer you

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.