Job Summary

As a member of the Manila Supplier Records team, the Vendor Master Administrator, Elsevier, will be responsible for delivering accurate and timely master data updates that meet/exceed key objectives and service levels.

The master data team is accountable for maintaining overall supplier data for Elsevier.  Embedding ‘Right First Time’ culture is paramount to the operations of the master data team and thus the Administrator is accountable for driving data integrity across Elsevier’s vendor base. 

The Supplier Records department is responsible for ensuring the efficient and effective processing of purchase transactions including the ownership of the supplier data through to payment including responsibility for the reconciliation and accuracy of all P2P accounting transactions.

Further, the Supplier Records department works with Suppliers to ensure effective roll-out of process improvements such as e-invoicing.

Job Responsibilities

• Supplier Master Data Management - Perform the accurate and timely setup of new suppliers and maintenance of existing supplier records, ensuring all required information is complete, validated, and compliant with established standards.

• Data Collection and Analysis - Gather, review, and analyze supplier information and supporting documentation using established tools, processes, and procedures to ensure the integrity and accuracy of master data records.

• Accounts Payable Compliance - Ensure adherence to Procure-to-Pay (P2P) processes, internal controls, and company policies, maintaining compliance with regulatory requirements and SOX standards.

• Financial Policies, Guidelines, and Protocols - Apply and support established financial policies, supplier governance procedures, and operational guidelines to promote consistency, accuracy, and compliance across supplier data activities.

• Relationship Management - Build and maintain effective working relationships with internal stakeholders, suppliers, and cross-functional teams to facilitate the timely resolution of supplier master data issues and inquiries.

• Issue Resolution and Escalation - Investigate and resolve supplier master data concerns, banking validation issues, and process-related queries, escalating complex matters to supervisors when appropriate.

• Process Improvement - Support continuous improvement initiatives by identifying opportunities to enhance supplier data management processes, improve efficiency, and increase data quality within the P2P function.

• Data Management - Maintain supplier information within enterprise systems, ensuring records remain accurate, complete, and aligned with business requirements and regulatory standards.

• Operational Compliance - Maintain an in-depth understanding of organizational procedures, regulatory requirements, and internal control frameworks to ensure all activities are completed in accordance with established standards.

• Information and Business Support - Provide guidance and clarification to internal customers and suppliers regarding supplier onboarding, maintenance procedures, payment-related information, and applicable policies.

• Personal Capability Building - Continuously develop professional knowledge of accounts payable operations, supplier master data management, financial controls, compliance requirements, and relevant technologies through ongoing learning and development activities.

Qualifications:

• Bachelor's degree in accounting, Finance, Business Administration, or a related field.

• 2 to 4 years of relevant experience in Accounts Payable, Supplier Master Data, Procure-to-Pay (P2P), Shared Services, or Finance Operations environments.

• Experience working within medium to large multinational organizations preferred.

• Strong understanding of supplier onboarding, supplier maintenance, banking information management, payment terms, tax reporting requirements, and VAT/WHT processes.

• Knowledge of Accounts Payable processes, internal controls, compliance requirements, and SOX standards.

• Proficiency in Microsoft Excel, Outlook, and other Microsoft Office applications.

• Experience working with ERP systems and financial platforms used for supplier and accounts payable management.

• Strong analytical and problem-solving skills with the ability to investigate and resolve complex data-related issues.

• Excellent attention to detail with the ability to maintain high levels of accuracy in data processing and validation.

• Strong organizational skills and the ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.

• Effective written and verbal communication skills with the ability to collaborate across global teams and stakeholders.

• Customer-focused mindset with a commitment to service excellence and continuous process improvement.

• Ability to work independently while providing guidance and support on supplier master data processes when required.

• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives