We need an English-fluent Virtual Assistant, based in Latin America, available to work remotely.

We are looking for someone with exceptional communication and relationship-building skills, who embraces changes while maintaining strong attention to detail. An interested and proactive person, who's constantly learning and improving their skills.

Are you the one we are looking for?

Responsibilities:

• Answer calls, emails and website inquiries from families and referral sources; log new leads and book in-home assessments

• Build and update caregiver schedules; fill call-offs and confirm visits with clients

• Track caregiver onboarding paperwork, background checks, training and certifications

• Keep client and caregiver records accurate and confidential in the agency's care software

• Support billing and payroll prep: timesheets, visit verification and invoice follow-up

• Post caregiver job openings

• Prepare simple reports and handle other admin tasks as needed

Requirements:

• 1+ year as a virtual assistant, receptionist or admin, ideally in home care or healthcare

• Fluent, friendly spoken and written English; comfortable on the phone with seniors and families

• Strong organization and attention to detail; able to juggle last-minute schedule changes

• Confident with Google Workspace or Microsoft 365, email and basic social media

• Reliable internet, a quiet workspace and a headset

• Discretion with private health information

It's a plus:

• Experience with home care software (WellSky, AxisCare, ClearCare or similar)

• HIPAA training

• Basic Canva skills for social posts

Compensation:

• The salary range offered for this position varies from (USD) $1,200 - $1,800 per month, depending on seniority and skillset.

• This position is for a full time contract, through a payroll platform.

• The talent will work remotely allocated at our client.

Here are the steps for this process:

Application review/approval > Screening interview with GoFasti's team > We build and send your profile to our client > Profile review/approval by client > Interview with the client > Hiring and onboarding.