Job Description

Workplace Operations Specialist

Arlington, VA | In office, Monday-Friday

Who is CoStar Group?

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation.

This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

Role Overview: Workplace Operations Specialist

CoStar Group is seeking a hands-on, service-oriented Workplace Operations Specialist to support the daily operations and employee experience at our Arlington headquarters, serving approximately 650 employees.

Reporting to the Director of Corporate Real Estate, this individual will play an important role in ensuring our workplace operates efficiently, looks its best, and provides an exceptional experience for employees and visitors. The Workplace Operations Specialist will coordinate workplace services, manage vendors, support space planning and office moves, help oversee office amenities and events, and partner closely with property management, security, building engineers, and service providers.

This is a highly visible, hands-on individual contributor role for someone who enjoys solving problems, managing multiple priorities, and taking ownership of the details that make a corporate workplace successful.

Responsibilities

• Serve as a primary point of contact for employee workplace requests, ensuring issues are addressed promptly and employees receive clear communication throughout the process.
• Conduct regular workplace and brand walks to ensure office spaces consistently meet CoStar Group standards for appearance, presentation, cleanliness, safety, and employee experience.
• Partner with property management, building engineers, security, vendors, and service providers to identify and resolve workplace and facilities issues.
• Manage workplace vendors, monitor service quality, address performance issues, obtain proposals, coordinate building access, and maintain service documentation.
• Support seating assignments, occupancy tracking, new-hire workspace readiness, team changes, and office moves in partnership with the portfolio move manager.
• Coordinate employee communications related to workplace services, office moves, operational updates, and workplace projects.
• Support office improvements and renovation projects, including activity tracking, vendor coordination, and communication of workplace impacts.
• Coordinate office services and amenities, including meeting rooms, employee hospitality, and food and beverage service quality in partnership with service providers.
• Coordinate internal office events with event organizers and third-party providers, confirming schedules, space requirements, and service arrangements.
• Submit purchase orders, coordinate invoice processing, track expenses, and assist with workplace budgets and forecasts.
• Maintain accurate seating plans, vendor records, workplace documentation, and operational reporting.
• Assist the Director of Corporate Real Estate with building ownership matters and services impacting CoStar Group’s workplace and shared building areas.

Basic Qualifications

• Bachelor’s degree from an accredited, not-for-profit college or university.
• Three or more years of experience in corporate office operations, workplace services, facilities coordination, corporate services, or a related environment.
• Experience managing vendors and coordinating with employees, property management, building engineers, security, or other building service teams.
• Strong organizational, communication, and problem-solving skills with demonstrated ability to manage competing priorities and follow through to resolution.
• Proficiency with Microsoft Office.
• Ability to work in our Arlington, Virginia office Monday through Friday.

Preferred Qualifications

• Experience supporting workplace operations within a large corporate office, headquarters, commercial real estate environment, or other high-touch professional workplace.
• Experience coordinating office moves, seating assignments, space planning, or occupancy tracking.
• Experience with purchase orders, invoice processing, expense tracking, or budget support.
• Demonstrated experience identifying workplace or service issues proactively and driving them through resolution.
• Strong customer-service mindset and ability to communicate effectively with employees, executives, vendors, and building-service partners.
• Highly organized and detail-oriented, with the ability to shift priorities quickly in a fast-paced environment.
• Collaborative and hands-on approach with a strong sense of ownership and accountability.

What's in it for you?

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.

This position offers an opportunity to build broad experience across workplace operations, corporate real estate, facilities, vendor management, space planning, office projects, employee experience, and building operations while supporting one of CoStar Group’s major corporate offices.

We offer generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training and tuition reimbursement.

Our benefits package includes, but is not limited to:

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life, legal, and supplementary insurance
• Virtual and in-person mental health counseling services for individuals and families
• Commuter and parking benefits
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan
• Paid time off
• Tuition reimbursement
• On-site fitness center and/or reimbursed fitness center membership costs, location dependent
• Access to CoStar Group’s Employee Resource Groups
• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks

The final salary offered for this role will fall within the range set forth below based on a variety of factors, including but not limited to geographic location, skills, experience, and competencies.

Base Compensation: $76,000 – $85,000

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing