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Job Description:

Join Job Duck as a Legal Assistant and help deliver organized, responsive support within a busy legal environment. In this role, you will manage client communications, calendars, electronic case files, and essential administrative processes while working closely with the attorney and legal team. Your work will help ensure deadlines are monitored, information is routed correctly, and clients receive timely, professional assistance. This opportunity is ideal for a detail-oriented and service-minded professional who can manage changing priorities while maintaining discretion and accuracy. A proactive individual who communicates warmly and takes ownership of routine administrative matters will thrive in this position.

• Compensation Range: $1,150 to $1,220 USD per month

Responsibilities include, but are not limited to:

• Route correspondence and documentation to the appropriate team members

• Support the daily administrative operations of the legal team

• Assist clients with nonlegal administrative questions and general information

• Respond to client inquiries by email and telephone

• Provide general legal administrative support for active matters

• Manage case-related documents, emails, and information

• Open, organize, and maintain electronic client and case files

• Anticipate routine client needs and contribute to a smooth, supportive client experience

• Build positive rapport with clients and maintain a reassuring communication style

• Schedule appointments or relay messages to the attorney when necessary

• Maintain current and organized electronic case files

• Ensure clients receive logistical information before scheduled appearances

• Confirm upcoming court appearances and other scheduled appointments

• Protect confidential and sensitive client information

• Escalate legal questions and matters requiring attorney involvement

• Determine the nature of client requests and provide appropriate administrative assistance

• Handle a limited volume of incoming client calls, estimated at approximately five calls per day

• Complete administrative follow-up related to client matters

• Forward appropriate third-party communications to clients

• Monitor and manage incoming communications through Microsoft Outlook

• Contact courts and other relevant offices to confirm appearances, appointments, and logistical information

• Provide logistical information, including court addresses, appointment details, and scheduling information

• Monitor email communications so important requests are not overlooked

• Direct important correspondence to the appropriate person

• Follow up with clients to ensure they receive the information they need

• Communicate relevant administrative updates to clients in a timely manner

• Schedule client appointments and coordinate commitments on the attorney’s calendar

• Serve as a professional and approachable point of contact for existing clients

• Monitor deadlines and help ensure administrative tasks are completed on time

• Assist with electronic filing and routine case management processes

Requirements:

• Previous experience working in a law firm or legal environment is required
• Experience as a Legal Assistant, Legal Administrator, Client Care Assistant, or in a similar position is preferred
• Excellent written and verbal English communication skills are required
• Strong computer skills and the ability to learn new legal and communication platforms are required
• Experience managing professional email inboxes and calendars is required
• Experience handling confidential and sensitive client information is required
• Schedule: Monday through Friday, 9:00 AM to 5:00 PM
• Timezone: The source information does not specify the applicable timezone
• Software and tools:
 • Microsoft Outlook for email and calendar management
 • LEAP Legal Software for case and legal practice management
 • Zoltiles phone application for telephone communications
• Previous experience with LEAP Legal Software or Zoltiles is beneficial but not required, provided the candidate is comfortable learning new software

Work Shift:

Languages:

Ready to dive in? Apply now and make sure to follow all the instructions! 

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.