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Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. 
 
Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

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Working at CBC/Radio-Canada

When you come to CBC/Radio-Canada, you’re not only joining the undisputed leader in expressing Canadian culture — you’re also participating in its digital revolution. Here, you’ll actively contribute to creating innovative projects for our major platforms and will find a stimulating, state-of-the-art and team-focused work environment.

Digital is a key part of our present and our future. CBC/Radio-Canada’s strategy is to provide a digital platform that delivers unique content and experiences for our audiences, by telling stories that reflect who they are. If you’re passionate about the user experience, love technology and are driven to bring out the best in others, you’ll enjoy working at CBC/Radio-Canada.

This is a hybrid position with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines.

Expected need is 12 months.

Your mission:

As UX Copywriter, you are responsible for setting a tone and voice for a digital product. Your role is essential to maintaining the brand’s editorial consistency. From content and notifications, to action buttons and general navigation, your work guides users through their digital experience while generating engagement via targeted actions across all platforms — web, apps, connected TVs and social media.

Your responsibilities:

• Recommend, conceive and develop copywriting strategies by identifying opportunities where UX writing can enhance the user experience and further business goals.
• Explore innovative concepts and approaches based on feature sets, branding and market positioning, identifying the editorial tone and approach.
• Conceive and write all messaging for a given digital product’s web, app, connected TV and social interfaces.
• Conceive and write navigation and action messages for audio players (screen readers) to ensure optimal, consistent digital accessibility.
• Present and argue the merits of the creative and copywriting strategy to the product team, partners and, if necessary, senior leadership.
• Establish product-specific writing standards, recommending gender-neutral, inclusive and accessible terminology that keeps taxonomy and SEO in mind for all editorial elements requiring user action.
• Provide innovative UX and writing solutions that take into account all UX/technological issues and business strategies.
• Work closely with the copywriting team, the product teams (project manager, UX designers, developers and quality controllers) and related departments, including Marketing & Communications.

What you bring :

Qualifications

• Bachelor’s degree in a relevant field.
• Three years’ relevant experience in digital copywriting.
• Relevant experience in translation from French to English.

Skills

• Excellent proficiency  of English and French.
• Good knowledge of SEO and digital accessibility principles.
• Expertise in user experience (UX) and digital product design.
• Digital strategy or marketing experience an asset.
• Good knowledge of digital best practices and market trends.
• Ability to quickly learn new technologies and adapt to change.
• Ability to work on multiple projects simultaneously.
• Strong interpersonal skills and ability to work well within a team-oriented environment.
• Broad general knowledge.
• Curiosity for and interest in the media industry.

Candidates will be tested as follows:

• Practical test: Various editorial situation scenarios.
• Interview.

Please note that this position is required for CBC English digital products (CBC.ca, CBC Gem, CBC Listen). The workplace is located in Montreal.

Candidates may be subject to skills and knowledge testing.
 

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next

step will be asked to complete a background check. This includes:  

• A mandatory Criminal record check. 

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to recruitment@cbc.ca.
 
You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

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